Government Account Executive

🕒 il y a 27 jours

🐊 Florida – Distant

🐊 Florida – Remote

💵 $78 060 - $140 760 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🧑‍💼 Ingénieur d'affaires

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T-Mobile

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1994

📡 Télécommunications

Telecommunications

T-Mobile est un opérateur de réseau sans fil de premier plan aux États-Unis, connu pour son approche 'Un-carrier', qui met l'accent sur des services mobiles centrés sur le client et des forfaits flexibles. L'entreprise s'engage à offrir d'excellents avantages sociaux à ses employés, y compris une assurance santé, un congé parental et un soutien pour une formation continue, afin de créer une culture de travail dynamique. T-Mobile offre divers parcours de carrière dans des domaines tels que la vente aux entreprises, la technologie et l'expérience client. Ils donnent la priorité à la création d'expériences extraordinaires pour leurs employés et clients et innovent continuellement pour être à la pointe du style de vie connecté. T-Mobile est également activement engagé dans l'expansion de la couverture de son réseau 5G pour fournir des services mobiles plus rapides et fiables.

Description

• New Sales activities: Utilize contact list to call leads to generate sales opportunities. • Exceed monthly sales, renewal, and churn target goals. • Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business. • Sustain monthly call goals as expectations dictate. • Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. • Complete Customer account maintenance resulting from account reviews. • Provide account analysis to determine up-sell and renewal offers. • Supervise and resolve customer issues. • Track individual account activity and results. • Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. • Accuracy and efficiency in data entry required. Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. • Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet T-Mobile’s efficiency and quality standards. • Attains productivity and sales goals based on targeted metrics. • Meets/exceeds all departmental goals and business objectives. • Demonstrates positive and coordinated behavior with customers and coworkers. • Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct. • Disburses adjustments and credits as appropriate within established limits and criteria. • Supports team initiatives and creates an inclusive environment.

🎯 Exigences

• Bachelor’s Degree preferred • 2-4 Years: Selling To Government (State And Local) Accounts • Less Than 2 Years: Extensive Customer Service Experience • Less Than 2 Years: Business Markets Sales Experience • Less Than 2 Years: Wireless Industry Sales Experience • Less Than 2 Years: Telesales Or Technical Sales Experience • Microsoft Excel • Customer Happiness • Attention To Detail • Communication Skills • Presentation Skills • Problem Solving • Analysis

🏖️ Avantages

• Medical, dental and vision benefits • Matching 401(k) • An annual Employee Stock Grant and a purchase plan that gives you the chance to grab TMUS stock at a discount • Generous paid time-off programs • Phone service discounts • Education reimbursement