Digital Solution Manager

Emploi pas sur LinkedIn

🕒 il y a 29 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟢 Junior

👔 Manager

👻 Score fantôme 30%

infoinfo

🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of TP Infinity Germany GmbH

TP Infinity Germany GmbH

11 - 50 employés

Fondée en 2013

📣 Marketing

📦 Logistique

💼 Conseil

Marketing • Logistics • Consulting

TP Infinity Germany GmbH est la branche de conseil et de transformation numérique de TP, axée sur l'excellence de l'expérience client (CX) et l'innovation technologique. L'entreprise propose des services Technology-as-a-Service (TaaS) et un large éventail de services, notamment l'infrastructure cloud et gérée, l'automatisation intelligente, des solutions de centre de contact et d'IA conversationnelle, des services de sécurité, l'analyse de données et le marketing numérique. TP Infinity aide les grandes organisations à moderniser leurs opérations, à migrer vers des plateformes cloud natives, à déployer des automatisations enrichies par l'IA et à améliorer l'expérience client et employé grâce à des services de conseil, de mise en œuvre et de gestion.

Description

• You develop innovative, holistic solution concepts that intelligently combine customer experience, transformation and the use of AI technologies • You analyze customer requirements and processes to identify optimization opportunities and translate them into compelling proposals and tender documentation • Together with interdisciplinary teams, you design future-oriented service and transformation models that are precisely tailored to individual customer needs • You coordinate collaboration with business units, partners and interdisciplinary teams to bring all elements together into a coherent overall solution • You present complex concepts in clear, well-structured and visually appealing presentations • You keep a constant eye on current market and technology trends and proactively contribute ideas • You also take responsibility for the methodological advancement of our solution-design approaches and actively contribute to the continuous optimization of our delivery models and best practices

🎯 Exigences

• University degree in Business Administration, Business Informatics or a comparable field preferred but not mandatory • Several years of experience in Customer Experience, Customer Service, IT, consulting or solution design • Experience designing complex solutions as well as preparing proposals and tender documents, ideally with interdisciplinary teams • Solid understanding of digital business models, modern CX technologies, automation and the application of AI • Confident presence, strong analytical skills and strategic thinking • Excellent MS Office skills, especially PowerPoint and Excel, and the ability to structure and present complex concepts in a visually appealing way • High initiative, solution-oriented working style and enthusiasm for digital transformation, innovative customer experiences and current technology trends • Excellent German and English skills, both written and spoken

🏖️ Avantages

• A workplace at one of our locations, or flexible working from home • Flexible working hours • Competitive compensation based on experience and performance • Professional and personal development opportunities with an internationally active global market leader • International colleagues in a pleasant working atmosphere • Informal, first-name culture from interns to the CEO • Great employee offers: exclusive shopping benefits with over 500 partner companies

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