Senior Product Manager – Identity & Eligibility

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $145 000 - $155 000 / an

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Transcarent

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2020

⚕️ Assurance santé

🤖 Intelligence artificielle

💰 €200 000 000 Series C en 2022-01

Healthcare Insurance • Health • Artificial Intelligence

Transcarent est une entreprise spécialisée dans l'expérience de santé et de soins, facilitant l'accès à des services de santé de haute qualité et abordables que tout le monde mérite pour eux et leurs familles - où et quand ils le souhaitent, selon leurs conditions. Transcarent redonne le pouvoir aux consommateurs de santé en les connectant directement à un écosystème intégré de prestataires et de solutions de santé de grande valeur, en fournissant des informations transparentes et en offrant des conseils de confiance - en aussi peu que 60 secondes, 24h/24, 7j/7, 365 jours par an, à portée de main, souvent sans frais pour les Membres et à un coût réduit pour leur employeur. Transcarent prend la responsabilité des résultats - en proposant des modèles tarifaires à risque et une transparence des rapports d'impact pour aligner les incitations vers une expérience mesurablement meilleure, une meilleure santé et des coûts réduits.

Description

• Own the end-to-end product roadmap for identity, authentication, and eligibility - from how members enroll and verify themselves to how benefits and access rules are managed across client configurations • Define and simplify the data models that represent member eligibility, benefits coverage, and account relationships across our internal platform • Partner with engineering and data teams to build reliable, real-time eligibility determination that powers our Member-facing care experiences • Balance the need for simplifying access patterns for users while maintaining critical security goals for the business • Build internal tooling that enables client success, ops, and clinical teams to self-serve on eligibility lookups, troubleshooting, and configuration • Define clear reliability, accuracy, and latency targets for eligibility systems and hold cross-functional partners accountable to them • Track key metrics across enrollment funnels, eligibility match rates, and access failures • Design forward-looking access, authentication, and consent patterns that balance strong security controls with low-friction, trustworthy Member experiences across web, mobile, and live care channels • Define identity and access patterns for non-human agents including delegated access, least-privilege scopes, and full auditability of actions taken on Member data • Partner with AI, security, and clinical teams to ensure AI-powered and automated experiences can safely interact with sensitive health data while honoring Member consent, regulatory requirements, and our internal risk standards.

🎯 Exigences

• 5+ years of product management experience, with meaningful time spent on platform, identity, data, or infrastructure products • Deep familiarity with identity and access management concepts including SSO, OAuth, member matching, eligibility file management, benefit file processing and how these concepts relate to one another • Strong data fluency - you're comfortable with platform and identity concepts, can define and instrument metrics, and use data to prioritize and validate decisions • Experience working in healthcare or benefits with an understanding of the foundational concepts of exchanging and storing Member information • Excellent cross-functional collaborator who can translate technical complexity for clinical or client-facing stakeholders and vice versa • Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them • Humble attitudes and a penchant for solving hard problems • Experience in startup environments is a plus!

🏖️ Avantages

• Competitive medical, dental, and vision coverage • Competitive 401(k) Plan with a generous company match • Flexible Time Off/Paid Time Off, 13 paid holidays • Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance • Mental Health and Wellness benefits