Consultant, Ski & Golf

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TravelBrands

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2013

🤝 B2B

👥 B2C

B2B • B2C

TravelBrands est une division basée à Toronto de H. I. S. -Red Label Vacations Inc. et l'un des principaux groupes de voyages au Canada, opérant à la fois des marques de gros et de détail via un réseau de distribution multicanal. L'entreprise sert les agents de voyage et les consommateurs, en offrant des vols, hôtels, forfaits, locations de voitures, circuits, croisières, attractions et une plateforme de réservations (TravelGenie) qui supporte la création de forfaits sur mesure. TravelBrands travaille en étroite collaboration avec des partenaires mondiaux et la communauté des agences de voyages pour fournir des solutions de voyage à près de deux millions de voyageurs chaque année et gère des marques grand public ainsi que des services orientés agents.

Description

• Represent the organization professionally while working with clients and partners. • Prepare accurate quotes, proposals, and complete travel bookings. • Build customized ski and golf vacation packages including airfare, accommodations, transfers, rentals, tee times, lift tickets, lessons, and insurance. • Finalize all itinerary components. • Respond promptly and professionally to client inquiries via phone and email. • Collect all necessary booking details to ensure accuracy and seamless processing across departments. • Process credit card payments and handle booking changes, deviations, and pricing updates. • Offer trip cancellation and travel medical insurance to all clients. • Exercise sound judgment in enforcing terms and conditions while supporting client satisfaction and retention. • Follow up on receivables to ensure timely processing. • Support consumer events, trade shows, and marketing initiatives.

🎯 Exigences

• Minimum 2 years of travel consulting experience, preferably with a focus on ski or golf travel. • Strong sales acumen with the ability to build, retain, and grow client relationships. • Excellent written and verbal communication skills. • In-depth knowledge of travel products, booking processes, and industry terminology. • Ability to multitask effectively in a fast-paced environment. • Strong attention to detail, accuracy, and organization. • Independent problem-solving skills with sound judgment and initiative. • Ski or golf experience is a strong asset. • Customer-service mindset with a commitment to delivering exceptional travel experiences. • Ability to work under pressure while maintaining professionalism and rapport with clients. • Must be available for industry events, site visits, and participate in familiarization trips.

🏖️ Avantages

• Competitive salary • 2 weeks’ vacation • Medical and dental benefits • 9 additional paid days [1 birthday; 5 sick days; 2 personal days; 1 volunteer day] • Employer RRSP contribution program • Awesome travel benefits for you, your friends and family • Employee Assistance Program for you and your family members