Senior Product Manager

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TravelNet Solutions

Site WebLinkedInTous les Emplois

201 - 500 employés

🏨 Hôtellerie

☁️ SaaS

✈️ Tourisme

Hospitality • SaaS • Travel

TravelNet Solutions est un fournisseur de logiciels pour le secteur de l'hôtellerie, offrant des solutions de gestion de propriété et de distribution de classe entreprise pour les opérateurs professionnels de locations de vacances et les gestionnaires de propriétés multi-unités. Sa plateforme centralise la gestion des propriétés (PMS), la comptabilité fiduciaire, les portails propriétaires, les flux de travail de gestion des ménages/entretien des propriétés, la distribution multi-canal et la réservation directe, le traitement des paiements, le CRM, l'analyse/les insights, et l'automatisation pilotée par l'IA pour optimiser les revenus et les opérations. L'entreprise met l'accent sur l'évolutivité d'entreprise, les intégrations profondes et la connectivité API pour se connecter avec des outils tiers et soutenir de grands portefeuilles multi-régions.

Description

• Define and evolve the product strategy and roadmap for an assigned portfolio. • Own measurable outcomes including adoption, retention, revenue impact, and customer efficiency gains. • Balance near-term customer and revenue opportunities with long-term platform scalability and usability. • Conduct continuous discovery with property managers, owners, guests, and internal teams. • Use qualitative and quantitative insight to validate problems, test solutions, and inform prioritization. • Translate strategy into initiatives, user stories, and acceptance criteria. • Partner with Engineering and Design to deliver customer-centered solutions and manage backlog sequencing. • Define and track success metrics using product analytics, usage data, and experimentation. • Partner with Marketing on positioning, content strategy, and go-to-market execution. • Partner with Sales and Customer Success on enablement, adoption, and enterprise customer needs. • Communicate roadmap, progress, and outcomes to stakeholders. • Identify and prioritize AI and automation opportunities. • Define requirements, data inputs, guardrails, failure modes, and human oversight for AI-enabled features. • Establish how AI feature quality is measured, monitored, and improved after launch. • Partner with Engineering and Data on feasibility, data readiness, and cost to serve. • Apply AI tools to research synthesis, competitive analysis, requirements drafting, and prototyping.

🎯 Exigences

• 6+ years of product management experience in B2B or B2B2C SaaS • Proven experience owning a customer-facing product area with clear revenue or conversion outcomes • Strong analytical skills, including hands-on use of product analytics and experimentation • Pendo experience is a plus • Demonstrated success working closely with Engineering and Design on Agile teams • Comfort operating as a senior individual contributor with high ownership and accountability • Experience in travel, hospitality, eCommerce, or property management is strongly preferred • AI-forward experience leveraging AI tooling to improve customer-facing products and internal processes • Experience in Website and Booking Engines, Contact Center software, Accounting Systems, or Hospitality Property Management Systems is preferred

🏖️ Avantages

• Full medical, dental, and vision coverage • Flexible paid time off • Health Savings Account with up to a $2,000 annual match, plus Flexible Spending Accounts • Up to $900 a year in Wellness Rewards • Retirement plan with employer match • Unlimited access to professional training and development • Company-paid life insurance and long-term disability coverage • Flexible work environment • $150 quarterly gift for personal use • Eligibility for a 25% annual incentive tied to company performance