Enterprise Account Manager

Emploi pas sur LinkedIn

🕒 il y a 25 jours

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 15%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Trend Micro Europe

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5001 - 10000 employés

🔒 Cybersecurity

Cybersecurity

La page LinkedIn officielle de Trend Micro Europe.

Description

• Serve as the primary business contact for customers in the assigned portfolio • Build relationships with key decision-makers, influencers, and stakeholders • Lead strategic and executive conversations connecting platform capabilities to customer goals • Develop multi-year relationships and outcome plans • Identify opportunities to adopt additional platform capabilities and enhance outcomes • Partner with Platform Success Specialists to identify expansion areas and support renewal readiness • Guide customers through modernization and platform consolidation conversations • Build and maintain strategic account plans • Track customer health indicators, value realization milestones, and outcome maturity • Maintain renewal and expansion forecasts • Collaborate with Customer Success, Solution Engineers, Solution Architects, Product, Services, and Threat Research teams • Facilitate business reviews, roadmap discussions, and strategic planning sessions • Document customer goals, risks, and success criteria • Advocate for customers internally and ensure customer outcomes inform roadmap and priorities

🎯 Exigences

• Three to six years' experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role • Proven ability to grow existing customer relationships through value and outcome alignment • Experience working with enterprise or strategic customer environments • Understanding of cybersecurity, cloud, or AI-driven security solutions • Strong communication, negotiation, and strategic thinking skills • Familiarity with SaaS recurring revenue models and customer lifecycle processes • Must be authorized to work in the U.S. without employment-based visa sponsorship • Must be a US Citizen

🏖️ Avantages

• Comprehensive health benefits and paid time off package • Pre-partum, maternity, parental, medical leave and adoption assistance • Mental Health Wellness Program & Annual Wellness Incentive • 401(k) with company match • Pet Insurance • Collaborative and innovative culture • Professional, respectful, and inclusive work environment

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