Account Manager, EMEA Public Sector

🕒 il y a 28 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 21%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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TRM Labs

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2018

₿ Crypto

📋 Conformité

🤝 B2B

Crypto • Compliance • B2B

TRM Labs est une entreprise spécialisée dans l'intelligence blockchain qui fournit des solutions de surveillance de transactions, de services forensics et de conformité aux entreprises et organismes du secteur public traitant des cryptomonnaies. Leur plateforme et leurs produits (exemples : Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, wallet screening, Know-Your-Asset) aident les banques, les entreprises crypto, les régulateurs, les forces de l'ordre et les autorités fiscales à détecter, enquêter et bloquer les activités crypto illicites, soutenir les saisies, et répondre aux exigences de LBC/FT et de supervision. TRM propose également des formations et certifications (TRM Academy) ainsi que des services professionnels tels que la réponse aux incidents et le développement des capacités.

Description

• Drive net retention and expansion across a portfolio of public sector accounts in EMEA, identifying upsell signals, prioritizing your book, and surfacing renewal risks early • Own the full renewal and expansion motion for your accounts, from commercial negotiation through close, with quota accountability for both retention and growth • Use account research and customer intelligence tools to prepare for every customer conversation, ensuring you show up with relevant context on each account’s priorities, operating environment, and evolving compliance needs • Build trusted relationships with senior and working-level stakeholders across your accounts, maintaining continuity and deepening engagement over time • Maintain accurate pipeline and forecast data in Salesforce, ensuring your manager and cross-functional partners have clear visibility into account health, renewal timing, and expansion opportunities • Partner with Sales, Product, and Solutions Architecture to translate customer feedback into actionable insights and surface high-priority themes across your book

🎯 Exigences

• 3+ years of experience in SDR, Account Management, Customer Success, or a post-sale SaaS role, ideally supporting public sector customers in EMEA • Proven quota responsibility for renewals and expansions, with a track record of managing commercial conversations end-to-end • Ability to operate across EMEA markets and build relationships; fluency in multiple languages is a plus • Familiarity with financial crime compliance domains, including AML, sanctions, and KYC, or a strong aptitude to ramp quickly in a highly regulated vertical • Comfort managing a high-volume book of business with competing priorities and tight timelines • Strong customer presence with the ability to build credibility across senior and working-level stakeholders • Clear, direct communicator who drives alignment on next steps and ensures nothing falls through the cracks on complex, multi-stakeholder accounts • Disciplined pipeline hygiene and forecasting in Salesforce, with comfort using data and account insights to inform commercial planning • Highly autonomous and accountable; you own your outcomes, follow through on commitments, and don’t wait for direction to take the next step • Adaptable and resilient; you adjust your approach quickly as priorities, customer needs, and market conditions evolve

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options