Product Manager, Platform

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $85 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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TrueML

51 - 200 employés

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

TrueML est une entreprise de premier plan dans le secteur des fintechs, reconnue pour ses solutions innovantes qui privilégient l'expérience client dans l'industrie des services financiers. L'entreprise, avec sa famille de sociétés telles que TrueAccord, se concentre sur le développement de plateformes et de produits de communication intelligents et digital-first qui révolutionnent l'expérience des consommateurs dans la gestion de leur santé financière. TrueML s'appuie sur l'expertise d'une équipe dynamique de data scientists, d'experts en services financiers et de spécialistes de l'expérience client pour créer une technologie qui surmonte les obstacles au bien-être financier des consommateurs, assurant l'inclusivité et l'accessibilité dans les systèmes financiers. Fondée en 2013 par Ohad Samet, TrueML continue de perturber les services financiers traditionnels en les rendant plus conviviaux et efficaces pour les consommateurs.

Description

• Own platform product roadmaps, backlogs, trade-offs, and product health • Lead the team responsible for maintaining and improving established systems • Set direction, clarify priorities, protect engineering focus, and maintain quality standards • Work with clients, Client Success, Operations, and Compliance to understand needs • Communicate product changes, functionality, and rationale to domain teams rebuilding the functionality on a new platform • Triage and prioritize escalations while keeping stakeholders informed • Partner with Legal and Compliance to ensure changes comply with FDCPA, Reg F, and TCPA • Decide what functionality stays, moves to the new platform, or is retired • Sequence and execute migrations with minimal client disruption • Document system operations and prepare runbooks, training, and metrics for Operations, Client Success, and Compliance • Serve as a point of contact for clients and internal teams regarding changes, fixes, and explanations

🎯 Exigences

• 3+ years in Product Management • Track record of shipping products that moved revenue • Experience with clients, executives, and senior internal partners • Ability to define precise problems, constraints, and success criteria for engineering • Ability to set direction, unblock people, raise the bar, and own results • Ability to make messy systems reliable, understandable, and more valuable • Ability to read integration specifications • Ability to reason about data flows and dependencies • Technical credibility with engineers regarding implementation costs • Ability to investigate product performance independently • Ability to turn conflicting inputs and incomplete documentation into actionable plans • Fintech, collections, lending, regulated financial services, and B2B2C experience are a plus • Ability to work outside standard business hours when necessary • Occasional local or international travel may be necessary • Reliable internet connection and professional work environment • Ability to protect confidential information while working outside a company office

🏖️ Avantages

• Flexible vacation • Medical/dental/vision insurance • Traditional/Roth retirement savings options • Company-paid disability and life insurance • Flexible Spending Account & Limited FSA • Family-friendly parental leave • Volunteer and voting time off • On-demand wellness platform access for you and 5 friends and family • PerkSpot discount program for 900+ merchants nationwide • Remote-first work environment • Reasonable accommodations to enable individuals to perform essential functions

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