Staff Solutions Architect

🕒 il y a 24 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🔴 Expert

💻 Ingénieur Solutions

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Twelve Labs, pas via un site d'emploi

Repérée par Remote Rocketship il y a 24 jours

Toujours ouverte sur le site de Twelve Labs. Vérifiée il y a 2 heures.

Logo of Twelve Labs

Twelve Labs

11 - 50 employés

🤖 Intelligence artificielle

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

Twelve Labs est une entreprise technologique de pointe spécialisée dans l'IA multimodale offrant une compréhension des vidéos semblable à celle de l'humain. Leurs plateformes sont conçues pour analyser et catégoriser de vastes quantités de données vidéo, permettant des applications telles que la recherche intelligente et la génération de contenu. Twelve Labs propose des API puissantes permettant aux entreprises d'intégrer sans effort des capacités avancées de compréhension vidéo dans leurs flux de travail, facilitant ainsi pour les utilisateurs la recherche des moments exacts dans les vidéos, la synthèse du contenu, et même la génération d'informations à partir de données visuelles.

Description

• Deliver an exceptional customer experience by providing technical expertise, scoping use cases, and supporting implementation of video AI applications • Own technical relationships with strategic customers and ensure successful integrations • Resolve complex technical challenges and drive adoption across customer organizations • Guide customers on best practices for using TwelveLabs APIs to create secure, scalable, and differentiated video-understanding experiences • Serve as the first line of defense for design, security, compliance, and architecture questions • Escalate complex requirements to internal experts as needed • Create and maintain documentation, implementation guides, and FAQs • Gather customer feedback and represent the voice of developers and enterprises to internal teams • Help shape product roadmaps and future capabilities • Collaborate with Sales, Product, Partnerships, and Engineering teams

🎯 Exigences

• 5+ years of experience in a technical, customer-facing role such as Solutions Architect, Technical Account Manager, or Implementation Engineer • Experience working with hyperscalers; AWS preferred, with hands-on experience supporting customers building on Amazon Bedrock • Experience with Azure, GCP, or other cloud providers also welcome • Strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development • Deep understanding of video workflows and video workloads • Experience driving customer implementations from kickoff through production launch • Track record of building trusted technical relationships • Exceptional communication skills, including translating complex technical concepts to business stakeholders • Ability to debug integration issues with engineering teams • Ability to manage multiple projects simultaneously and thrive in a fast-changing environment • Collaborative, humble attitude and eagerness to help customers and internal teams succeed • Ability to travel up to 10% of the time annually • Ability to participate in on-site interviews and/or in-person onboarding processes as required

🏖️ Avantages

• Pension (in line with company auto-enrollment obligations) • Private medical insurance • PTO - 25 days with 8 holidays • Ability to carry forward up to five days’ accrued but untaken holiday until 31 March of the following holiday year • Sick Days - 5 • Potential future benefits including income protection and life insurance

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