Customer Success Manager – Public Sector

Emploi pas sur LinkedIn

il y a 8 jours

☕ Washington – Remote

Bien que cet emploi soit listé dans Washington, cette entreprise pourrait être ouverte à l'embauche distante dans d'autres états.

💵 $130 000 - $170 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

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UiPath

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Artificial Intelligence • B2B • SaaS

UiPath est une plateforme d'automatisation d'entreprise de premier plan spécialisée dans l'Automatisation des Processus Robotisés (RPA) et l'intelligence artificielle pour rationaliser les tâches répétitives et améliorer l'efficacité opérationnelle. En s'appuyant sur des technologies avancées d'IA, UiPath permet aux entreprises de divers secteurs d'automatiser leurs processus de travail, leur permettant ainsi de se concentrer sur des initiatives plus stratégiques. Leurs solutions permettent aux organisations d'améliorer leur productivité, de réduire les coûts et de transformer leurs processus métier grâce à l'automatisation intelligente.

1001 - 5000 employés

Fondée en 2005

🤖 Intelligence artificielle

🤝 B2B

☁️ SaaS

Description

• Develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization • Serve as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies • Lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams • Advise customers on best practices for defining, delivering, and realizing value that aligns with their goals • Cultivate and maintain strategic relationships with key clients, becoming their trusted advisor on automation strategies • Collaborate with internal teams to ensure a unified, customer-centric approach and effectively communicate client expectations • Stay current with industry trends and emerging technologies, contributing to thought leadership and sharing insights to drive innovation

🎯 Exigences

• 5+ years of experience in customer success or consulting roles, with a proven track record of driving customer satisfaction and retention • Experience with professional services and support/services attach motions • Experience working with Public Sector customers • Strong background in a high-growth technology company, preferably in the SaaS or RPA space • Excellent communication and interpersonal skills • Data-driven mindset with the ability to make informed decisions and drive results • Candidates must be authorized to work in the United States for this role.

🏖️ Avantages

• Offers Equity • Offers Bonus