Associate, Retention & CRM

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Underdog Fantasy

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Gaming • Sports • B2C

Underdog Fantasy est une entreprise spécialisée dans les sports fantasy et les paris sportifs. Malgré le problème technique mentionné dans le texte, elle propose une plateforme où les utilisateurs peuvent participer à des concours de sports fantasy, constituer des équipes et potentiellement gagner des prix en fonction des performances des athlètes dans le monde réel. L'entreprise se concentre sur l'offre d'une expérience amusante et compétitive pour les fans de sport qui souhaitent tester leurs compétences et leur chance dans les ligues fantasy et les paris sportifs.

201 - 500 employés

🎮 Jeux vidéo

⚽ Sports

👥 B2C

Description

• Execute customer communication campaigns across our email, push notification, and in-app message channels. • Collaborate with the senior team to design and execute promotional campaigns. • Monitor and analyze campaign performance and report on actionable insights. • Drive experimentation through A/B testing to optimize campaign performance. • Regularly monitor CRM campaign execution, including during on-call hours as needed. • Learn and grow within a fast-paced, dynamic environment, gaining hands-on experience in sports gaming retention.

🎯 Exigences

• 1+ years of CRM or lifecycle marketing experience (preferably in gaming, ecommerce or tech). • Experience with A/B testing, data analysis and campaign reporting. • Outstanding attention to detail and ability to balance multiple priorities. • Comfortable writing copy and basic HTML. • Thrives in a fast-paced environment and is eager to learn more about sports gaming retention strategies. • Even better if you have: • Experience with CRM platforms like Braze or Optimove. • Familiarity with analytics tools like Looker, Sigma, or similar.

🏖️ Avantages

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) • 16 weeks of fully paid parental leave • Home office stipend • A connected virtual first culture with a highly engaged distributed workforce • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents