Product Manager, Patient Access

🕒 il y a 1 jour

🐎 Kentucky, North Carolina – Distant

infoinfo

⏰ Temps Plein

🟠 Senior

🔴 Expert

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Valeris

1001 - 5000 employés

💊 Pharmaceutique

🏥 Santé

🤝 B2B

Pharmaceuticals • Healthcare • B2B

Valeris est un partenaire de commercialisation intégré dans le domaine des sciences de la vie, issu de la fusion de PharmaCord et Mercalis. L'entreprise propose des solutions complètes sur toute la chaîne de valeur des soins de santé pour aider les entreprises des sciences de la vie à commercialiser leurs produits et à améliorer l'accès et l'observance des patients. Valeris offre des données et des informations stratégiques, des programmes de soutien et d'accès pour les patients, ainsi que des outils d'engagement pour les fournisseurs de soins de santé, en servant plus de 500 clients dans le secteur des sciences de la vie et en aidant des millions de patients. Basée à Morrisville, en Caroline du Nord, et à Jeffersonville, dans l'Indiana, Valeris se concentre sur la facilitation de la commercialisation et des services centrés sur le patient pour les organisations pharmaceutiques et des sciences de la vie.

Description

• Own the product definition and vision for Valeris’s next-generation patient access shared platform and portfolio • Lead Product Owners responsible for individual product areas • Decide what is built once and shared versus built for a specific area • Translate customer and stakeholder requests into configurable, scalable product • Set priorities across the portfolio and maintain a single stack-ranked backlog • Publish and regularly review the product roadmap • Lead customer discovery and validation sessions • Own the shared platform backlog, including security, auditability, performance and privacy requirements • Ensure initiatives become outcome briefs, epics, stories and acceptance criteria • Run backlog refinement and cross-team dependency reviews with Product Owners • Own release readiness, release planning and launch communication • Coach and develop Product Owners and analysts • Establish consistent product-ownership practices and help hire and onboard product capacity • Demonstrate products to internal stakeholders, customers and prospects • Train Sales and Strategy teams on product demonstrations • Support Sales and Marketing with pre-sale questions, RFP responses and demonstration content • Capture customer and prospect feedback and incorporate it into prioritization • Draft product definitions and PR/FAQs and serve as product expert in cross-functional readiness workstreams • Present product definitions, roadmap updates and launch readiness to senior leadership • Instrument the platform to measure workflow efficiency and operational cycle-time gains • Partner with Innovation teams and Operations to identify shared needs and understand workflows • Use AI tools daily for requirements drafting, analysis and documentation • Build AI-assisted prototypes to test concepts and demonstrate capabilities • Ensure launches are delivered on time with tested capabilities and maintain trusted capability records

🎯 Exigences

• Bachelor’s degree in computer science, engineering, information systems or a related field, or equivalent experience • 8 or more years of total experience • At least 5 years in product management or product ownership roles on a platform, workflow or integration product • At least 2 years leading other product professionals • Experience owning a backlog for an engineering team • Experience defining platform capabilities, APIs and configuration that other teams build against • Hands-on experience with workflow, rules or integration platforms • Working understanding of API-based architectures • Ability to manage scope with senior operations, sales and product leaders in a matrixed organization • Experience creating product definitions, PR/FAQs or similar go-to-market artifacts • Experience presenting to executive or leadership audiences • Experience conducting product demonstrations and roadmap presentations for customers or prospects • Excellent written and verbal communication for executive, operational and technical audiences • Hands-on experience building with AI-assisted tools such as Claude, Copilot or ChatGPT • Occasional travel for customer meetings may be required • Preferred: 12 or more years of total experience, with 7 or more years in product management and 4 or more years leading product teams • Preferred: experience shipping a platform or multi-product portfolio • Preferred: healthcare, pharmaceutical patient services, hub services, specialty pharmacy or payer operations experience • Preferred: working understanding of PHI handling and compliance constraints • Preferred: experience with CRM or case-management platforms • Preferred: experience owning backlogs for AI-enabled, agentic or automation-driven products • Preferred: experience delivering AI-enabled capabilities in a regulated environment • Preferred: familiarity with Agile methodology and Jira or Azure DevOps • Preferred: familiarity with HL7 FHIR, X12 or NCPDP • Prefer candidates who can type at least 35 words per minute with 97% accuracy • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Avantages

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive workplace and mission-driven culture • Remote - US work arrangement • Occasional travel for customer meetings may be required • Flexibility to travel as needed is preferred

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