Inside Account Executive

🕒 il y a 14 jours

🤠 Texas – Distant

🤠 Texas – Remote

💵 $55 000 - $60 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🧑‍💼 Ingénieur d'affaires

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Valet Living

Site WebLinkedInTous les Emplois

1001 - 5000 employés

📦 Logistique

🏥 Santé

🏨 Hôtellerie

💰 €265 000 Seed Round en 2018-02

Logistics • Healthcare • Hospitality

Valet Living est un prestataire de services d'agrément de premier plan, axé sur l'amélioration de l'expérience de vie dans les résidences collectives. Ils proposent une variété de services, notamment la collecte des ordures à domicile et la gestion des parcs pour animaux de compagnie, qui augmentent la valeur des propriétés et offrent un soutien tant aux gestionnaires de biens qu'aux résidents. Leur objectif est de définir les standards du logement résidentiel en offrant commodité et services de qualité aux communautés.

Description

• Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals. • Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio. • Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts. • Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence. • Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs. • Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded. • Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance.

🎯 Exigences

• Minimum 1-2 years in a B2B sales or account management role, ideally managing a high-volume client portfolio. • A true relationship builder who thrives on providing an exceptional client experience and ensuring satisfaction. • Excellent verbal and written communication skills with the ability to influence and problem-solve effectively. • Exceptional time management skills and the ability to prioritize in a fast-paced environment. • Proven ability to work cross-functionally with sales and operations teams to solve problems and meet client needs. • Salesforce experience preferred; proficient in Microsoft Office Suite. • Multifamily or service industry experience is a plus. • Bachelor’s degree in Business, Communications, Marketing, or a related field preferred.

🏖️ Avantages

• Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts • No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays. • 401k with company match, life and disability insurance, AD&D, and business travel coverage • Tuition reimbursement up to $5,250 per year and access to our online education center • Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs