Senior GTM Operations Analyst

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🔥 il y a 20 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Vanco

Site WebLinkedInTous les Emplois

51 - 200 employés

💼 Conseil

🏥 Santé

⚖️ Juridique

💰 €80 000 000 Private Equity Round en 2012-03

Consulting • Healthcare • Legal

Vanco sert une grande variété d'organisations communautaires et de fournisseurs de logiciels, chacun ayant ses propres besoins. La technologie de Vanco connecte plus de 45 000 organisations de services religieux, à but non lucratif, de services professionnels et d'éducation à l'échelle nationale. Depuis plus de 30 ans, les églises, les districts scolaires, les fournisseurs de services de garde d'enfants, les programmes d'éducation pour adultes et d'autres organisations font confiance à Vanco pour leurs besoins en matière de paiements, de dons et de logiciels administratifs. Au fond, nous croyons que chaque transaction raconte l'histoire de l'impact que nos clients ont dans les communautés qu'ils servent. Nous existons pour servir ceux qui enrichissent leurs communautés. Vanco assiste les organisations qui améliorent la vie de leurs voisins, bénévoles, dirigeants, fournisseurs de services de garde et éducateurs. Après une période récente de croissance significative, Vanco possède des bureaux à travers les États-Unis ainsi qu'au Mexique et en Australie.

Description

• Serve as a strategic business partner to Sales, Customer Success, and Marketing, driving operational initiatives that support revenue growth and sales effectiveness • Align Sales, Marketing, Customer Success, and Finance around shared revenue goals, definitions, and success metrics • Lead cross-functional GTM technology and process-improvement projects • Design scalable revenue processes and reduce friction across the customer lifecycle • Own lead-management and deal-handoff processes between Marketing, Sales, and Customer Success • Support bi-weekly forecast reviews and pipeline-governance meetings; analyze trends, risks, opportunities, and forecast accuracy • Compile data for internal and external executive-level meetings • Own sales-performance reporting, dashboards, and KPI tracking across Sales and Customer Success • Design and optimize Salesforce reports, dashboards, approval workflows, and operational frameworks • Maintain data quality, reporting integrity, process documentation, and SOPs • Partner with Marketing on funnel conversion, lead-to-pipeline conversion, and multi-touch attribution reporting • Provide visibility into marketing-sourced and marketing-influenced pipeline and revenue • Support quota setting, capacity planning, payout accuracy, and sales-compensation administration • Support Customer Success onboarding, renewal, expansion operations, health-score tracking, and retention KPIs • Prepare Quarterly Business Reviews with sales leadership using data and performance trends • Rebuild outdated GTM infrastructure, systems, and processes toward a world-class revenue organization

🎯 Exigences

• 3–5 years of experience in Revenue or GTM Operations, Sales Operations, or a closely related field • Working knowledge of sales compensation, including plan mechanics, commission calculations, attainment tracking, or dispute resolution • Working knowledge of Salesforce and strong technical aptitude • Experience building Salesforce reports and dashboards, configuring workflows and approval processes, and applying data-hygiene best practices • Experience with Account Engagement (Pardot) required • Experience with LeanData and Salesloft is a plus • Expertise in process documentation and translating workflows into clear, repeatable, well-governed processes • Experience leading or supporting forecast and pipeline governance cadences • Ability to operate in a small, fast-moving team without a large inherited playbook • Track record of rebuilding or overhauling neglected, outdated, or abandoned systems and processes at pace • Strong communication and stakeholder-management skills across sales, Customer Success, marketing, and executive leadership • SaaS experience required • Experience with payments processing or a consumption-based business model is a plus • Strong data-analysis knowledge and ability to turn complex, ambiguous datasets into actionable recommendations • Working knowledge of the full GTM motion from demand generation through sales, deal closure, onboarding, and renewal/expansion • Working knowledge of AI tools and applications within RevOps, with curiosity about AI for reporting, forecasting, and process automation