Managed Services Consultant - Life Sciences

🕒 il y a 8 mois

🔔 Pennsylvania – Distant

🔔 Pennsylvania – Remote

💵 $70 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Veeva Systems

Site WebLinkedInTous les Emplois

1001 - 5000 employés

☁️ SaaS

⚕️ Assurance santé

💊 Pharmaceutique

SaaS • Healthcare Insurance • Pharmaceuticals

Veeva Systems Inc. est un leader des logiciels cloud pour l’industrie mondiale des sciences de la vie. Animée par l’innovation, l’excellence produit et la réussite de ses clients, Veeva compte plus de 875 clients, des plus grands groupes pharmaceutiques aux biotechs émergentes. Le siège de Veeva est situé dans la région de la baie de San Francisco, avec des bureaux au Canada, en Europe, en Asie et en Amérique latine. Veeva vise 10 000 collaborateurs d’ici 2025 : consultez la section Offres d’emploi pour nos postes ouverts et notez que toute correspondance adressée aux nouveaux candidats ou aux candidats en cours ne proviendra que d’une adresse e‑mail officielle @veeva.com.

Description

• Provide post-go-live administrative support for multiple clients • Solutioning and configuration of Vault applications (workflows, document types, security, fields, page layouts, notifications) • Bulk import/export of content and data • Ad hoc training of users and administrators • Analysis and deployment of new product features • Maintenance of production and sandbox environments • Creation of regular and ad hoc customer reports • Build long-term relationships and partner with customer administrators at life sciences companies • Provide remote, ongoing, ad-hoc consulting services to live R&D Vault customers • Customer-facing, non-travel role (may include occasional travel for internal events)

🎯 Exigences

• Experience with configuring/supporting/implementing software • Customer service or consulting experience • Ability to quickly understand client requirements and needs and articulate potential solutions • Experience fulfilling customer needs and managing expectations • Strong organizational skills with the ability to switch tasks quickly • Excellent verbal and written communication skills • Bachelor’s degree or equivalent relevant experience • Project management experience (nice to have) • Understanding of life sciences drug development process (nice to have) • Understanding of life sciences compliance requirements (nice to have) • Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, Next Docs, eTMF/CTMS (nice to have) • Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT)

🏖️ Avantages

• Medical, dental, vision, and basic life insurance • Flexible PTO and company paid holidays • Retirement programs • 1% charitable giving program • Work Anywhere (flexibility to work from home or in the office) • Potential eligibility for variable bonus and/or stock bonus