Global Omnichannel Innovation & Launch Portfolio Lead

🕒 il y a 21 jours

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Viatris, pas via un site d'emploi

Repérée par Remote Rocketship il y a 21 jours

Toujours ouverte sur le site de Viatris. Vérifiée il y a 43 minutes.

Logo of Viatris

Viatris

10 000+ employés

Fondée en 2020

🏥 Santé

💊 Pharmaceutique

⚕️ Assurance santé

Healthcare • Pharmaceuticals • Healthcare Insurance

Viatris est une entreprise mondiale de santé engagée à améliorer l’accès à des médicaments de haute qualité pour les patients du monde entier. Elle propose une gamme diversifiée de produits, incluant des marques et des génériques, et se concentre sur diverses aires thérapeutiques couvrant les maladies non transmissibles comme infectieuses. Viatris opère avec l’objectif d’assurer un approvisionnement fiable en médicaments, afin que les patients reçoivent les traitements dont ils ont besoin, quand et où ils en ont besoin. L’entreprise est dédiée à l’autonomisation en matière de santé, favorisant un mode de vie plus sain à chaque étape de la vie, soutenue par sa plateforme mondiale de santé. Ses activités s’appuient sur un engagement fort en matière de durabilité, de gouvernance d’entreprise et de conformité réglementaire dans les différentes régions.

Description

• Partner with Global Brand and Global Launch Teams to integrate Customer Engagement and Omnichannel strategy into launch planning • Translate brand strategy, customer insights and launch objectives into Customer Engagement strategies, journeys and activation principles • Define channel mix, sequencing, cadence and touchpoint roles across customer journeys • Lead end-to-end customer journey design for innovative assets from pre-launch through post-launch acceleration • Design integrated engagement models combining Field Force, CRM, digital channels, scientific engagement, events, websites, email, social/media and emerging channels • Explore personalization, dynamic engagement and digital opportunities for patients • Connect innovative launch requirements with CRM, customer data, content management, digital channels, analytics, performance measurement and AI-enabled capabilities • Translate launch needs into business requirements and support engagement orchestration and execution • Co-create locally relevant Customer Engagement models with priority and early-launch markets • Support markets in translating global engagement strategies into actionable launch plans • Drive launch readiness through milestones, dependencies and readiness criteria • Identify execution gaps and coordinate corrective actions across Global and Local teams • Define Customer Engagement KPIs and measurement approaches • Optimize engagement using customer and channel signals • Capture launch learnings and develop reusable Viatris omnichannel capabilities and launch frameworks

🎯 Exigences

• Significant experience in pharmaceutical marketing, omnichannel, digital, customer engagement, or launch excellence • Demonstrated experience supporting new product launches and/or innovative brands • Strong understanding of pharmaceutical Go-to-Market models and the interaction between Marketing, Field Force, Medical and Market Access • Experience designing customer journeys and integrated Field + Digital engagement strategies or pure digital activation • Good understanding of CRM, customer data, segmentation, personalization, content and marketing automation • Ability to translate strategic ambitions into practical, executable and measurable plans • Experience working across Global and Local teams in a complex matrix organization • Strong influencing and stakeholder management skills, with the ability to lead without formal authority • Ability to operate effectively in a fast-moving and evolving environment • Strong analytical mindset and focus on measurable business impact • Excellent communication and presentation skills • Fluent English

🏖️ Avantages

• Competitive salaries • Benefits • Inclusive environment • Equal opportunity employment

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