Account Executive

🕒 il y a 5 jours

🏄 California – Distant

🏄 California – Remote

💵 $70 000 - $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💼 Ingénieur d'affaires

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Vitu

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2005

🚘 Automobile

☁️ SaaS

🏛️ Gouvernement

💰 Series unknown en 2015-02

Automotive • SaaS • Government

Vitu est une entreprise technologique qui fournit des solutions complètes pour le cycle de vie des véhicules et l'e-gouvernement, connectant prêteurs, concessionnaires, revendeurs, consommateurs et juridictions. Sa plateforme et ses APIs prennent en charge le titre numérique et l'immatriculation (y compris le traitement inter-États dans les 50 États et un Échange national de Titres), les droits de rétention électroniques (ELT), les flux de travail accélérés de titres et de paiements, les signatures numériques, les demandes d'historique de véhicules et de permis de conduire (dans certains États), la conformité à l'immatriculation de flotte et la formation à la conformité. Vitu met l'accent sur une couverture nationale, des intégrations pour les concessionnaires et les prêteurs, des APIs pour développeurs et la sécurité/la conformité (audit SOC 1 Type II et fournisseur de données NMVTIS approuvé).

Description

• Train dealership personnel on the use of Vitu. • Meet with dealership management to review processes and procedures pertaining to their DMV paperwork. • Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations. • Maintain a strong business relationship with key dealership personnel. • Provide Vitu/VITU support via phone, chat and email as needed. • Deliver exceptional customer service and support by being responsive and proactive to customer needs. • Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns. • Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits. • DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues. • Navigate a dealer's DMS to ensure that it is calculating DMV fees properly. • Conduct DMV fee training both in-person and via webinar. • Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions. • Identify upsell and cross-selling opportunities, pitching them to existing clients, and communicating interests to Sales.

🎯 Exigences

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles • Experience with DMV accounting and bundle reconciliation • EVR program knowledge (E-filing) • Knowledge of DMV regulations pertaining to registration processing • Experience with Chrome and Firefox configuration and settings • Able to use various PC programs including Microsoft Word, Excel, and Google Drive. • Ability to effectively communicate with high level executives, all levels of dealership management and team members. • Ability to work independently with limited supervision • Account management in a business to business environment is preferred. • Travel is required up to 150 miles

🏖️ Avantages

• Healthcare Coverage for you and your family covering Medical, Dental & Vision • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA) • Generous PTO • Pet Insurance • Retirement Planning • ID Theft Insurance • Life and Disability Insurance • Commuter Benefits • Accident & Hospital, Critical Illness Insurance • Tuition Reimbursement