Business Transformation Consultant

🕒 il y a 4 mois

🇺🇸 États-Unis – Télétravail

💵 $110 000 - $140 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Vonage

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2001

📡 Télécommunications

☁️ SaaS

🤖 Intelligence artificielle

💰 €225 000 000 Post-IPO Debt en 2014-08

Telecommunications • SaaS • Artificial Intelligence

Vonage est un leader mondial des services de communication, offrant une suite complète d'outils incluant des API de communication, des solutions de communications unifiées et des centres de contact. L'entreprise permet aux entreprises de joindre et d'engager les clients à travers divers canaux tels que la messagerie, la voix et la vidéo, facilitant des expériences client supérieures. Vonage intègre des technologies avancées comme l'IA et l'automatisation pour améliorer l'efficacité opérationnelle et la satisfaction client, soutenant des secteurs allant de la santé au commerce de détail avec des solutions de communication sur mesure. En témoignage de ses capacités, Vonage est constamment reconnu comme un leader dans le domaine des plateformes de communication en tant que service (CPaaS).

Description

• Lead end-to-end transformation initiatives - from discovery and business case development through implementation, change management, and benefits realization across people, process, systems, product, and cost-focused programs. • Apply strong commercial judgment and financial acumen to shape, assess, and evolve business cases, ensuring every initiative delivers tangible value and aligns with enterprise priorities. • Collaborate cross-functionally with Product, Finance, Technology, Operations, and GTM teams to align initiatives with strategic objectives and remove delivery barriers. • Drive business performance by redesigning processes, embedding best practices, and enabling scalable, data-driven decision making. • Develop, coach, and hire top-tier talent - building transformation capability across the organization and fostering a culture of high standards, accountability, and continuous improvement. • Champion excellence and raise the bar in delivery quality, analytical rigor, and execution discipline, ensuring initiatives set a new standard for impact and pace. • Execute robust change management and communication strategies to drive adoption, sustain new ways of working, and ensure lasting behavioral change. • Measure what matters - track benefits realization, monitor KPIs, and report results to senior stakeholders with transparency and precision. • Identify and manage risks and interdependencies, anticipating challenges early and problem-solving to maintain momentum and delivery confidence. • Stay ahead of the curve by leveraging market insights, emerging technologies, and transformation best practices to shape future waves of change.

🎯 Exigences

• 6-8 years’ experience in business transformation, management consulting, or large-scale change delivery - ideally with a Big 4 or top-tier consulting background, combining strategic and hands-on execution experience. • Deep commercial and business acumen, with the ability to interpret financials, build and challenge business cases, and connect transformation outcomes directly to value creation and P&L improvement. • Demonstrated success delivering end-to-end transformations, from case development through implementation and full benefits realization. • Exceptional analytical and problem-solving skills, with comfort in data, modeling, and performance tracking to drive insight and action. • Strong leadership and people development skills, with a track record of mentoring, and growing high-performing teams that deliver at pace and to high standards. • Outstanding communication and stakeholder engagement, able to influence and gain trust across all levels, from senior executives to delivery teams. • High standards and a growth mindset, with the ability to challenge constructively, inspire excellence, and continuously push for better outcomes. • A results-oriented, entrepreneurial drive, thriving in fast-paced, dynamic environments where impact and ownership matter most.

🏖️ Avantages

• Company Bonus or Commission Structure (depending on the role) • Medical, Dental, and Vision Coverage Options • 401(k) Savings Plan • Company-Paid Basic Life and AD&D Insurance • Short-Term Disability (STD) • Long-Term Disability (LTD) • Maternity/Parental Leave • Flexible Spending Accounts (FSA) • Health Savings Account (HSA) • Employee Support Program (EAP) • Voluntary Supplemental Insurance • Lifestyle Benefits • Volunteer Time Off (VTO) • Tuition Reimbursement - available for select positions; full details will be shared during the interview process