Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🌽 Illinois, Michigan – Distant

infoinfo

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de VORTEX, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 jours

Toujours ouverte sur le site de VORTEX. Vérifiée il y a 1 heure.

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VORTEX

11 - 50 employés

Fondée en 2005

⚡ Énergie

☁️ SaaS

🤝 B2B

Energy • SaaS • B2B

VORTEX est un service en ligne de modélisation atmosphérique qui fournit des données modélisées de ressources éoliennes à haute précision et des estimations du vent à l'échelle mondiale pour des sites terrestres et offshore où les mesures ne sont pas disponibles. Il exécute des simulations non linéaires basées sur WRF sur demande (y compris une implémentation Vortex-LES propriétaire) sur un cluster de superordinateurs pour fournir des séries temporelles ressemblant à des mesures (y compris la turbulence et les rafales de 3 secondes), des sorties de mâts virtuels, des cartes régionales, des séries temporelles quadrillées, des analyses d'événements extrêmes, des probabilités de givre, et des produits de prévision à court et long terme. Destiné aux équipes techniques Wind & Site et aux développeurs de parcs éoliens, VORTEX propose un accès par paiement à l'utilisation, des forfaits et des abonnements pour accéder à des données automatisées et haute résolution de ressources éoliennes spécifiques à un site et des services de prévision.

Description

• Manage and grow existing house accounts with the Business Development team • Identify opportunities for expedited services, new lanes, northbound freight, and partial loads • Foster long-term customer loyalty and trust • Identify competitor activity and service issues, and collaborate with senior leadership on corrective actions • Schedule and conduct in-person customer visits at least 3–4 times annually • Cultivate relationships with key decision-makers • Serve as the primary liaison between customers and the Customer Service Department • Conduct monthly calls to all house accounts • Maintain a minimum of 20 face-to-face meetings per month • Develop an understanding of clients’ purchasing, logistics, and planning functions • Maintain an updated geographic directory for all accounts • Prepare and deliver On-Time Performance (OTP) and Booking Compliance reports • Track Long-Term Agreement expiration dates and initiate renewals • Monitor route consistency and address service lapses • Manage claim resolutions and escalate persistent issues • Assist with collections for overdue accounts when required • Spend 50% or more of the time making in-person customer visits • Communicate with Customer Service, Operations, and Finance • Participate in operational meetings and share client feedback • Understand profit margins and quoting processes to support competitive pricing • Work with the sales team on Share of Wallet opportunities • Maintain 100% retention of assigned house accounts • Increase freight volume per account and maintain account KPIs

🎯 Exigences

• Bachelor’s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field (or equivalent work experience) • 1+ years of experience in materials, materials planning, logistics, or purchasing/procurement • Proven record of accomplishment in maintaining and expanding B2B relationships • Experience with Mexican customs and international trade regulations is highly preferred • Automotive Experience is a plus • Reliable automobile to visit customers each week • Strong interpersonal, networking, and presentation skills • Ability to make prompt, informed decisions under pressure • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) • Strong analytical and problem-solving skills • Highly organized with strong attention to detail • Proactive, optimistic, and self-motivated work ethic • Ability to travel as needed for client visits • Knowledge of freight forwarding, partial loads, and expedited freight services • An asset to have experience understanding of EDI systems and performance reporting • An asset having logistics and/or materials planning and purchasing for a manufacturing operation

🏖️ Avantages

• Clear pathway to advance into Senior Account Manager roles and other management positions • Opportunities for professional development and career advancement within the company • Collaborative and supportive environment • Opportunity to grow with a fast-growing logistics company • Collaborate closely with leaders across multiple departments and regions • Dynamic and collaborative team environment • Quarterly bonus plan; Account Managers are rewarded every quarter for maintaining and growing their book of business • Phone allowance • Car allowance

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