Senior Manager, Platform, Lifecycle, Troubleshooting

🕒 il y a 6 jours

🇺🇸 États-Unis – Télétravail

💵 $120 000 - $140 000 / an

⏰ Temps Plein

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Vultr

201 - 500 employés

Fondée en 2014

🤖 Intelligence artificielle

🤝 B2B

🔧 Matériel

🔥 Financement dans la dernière année

💰 €329 000 000 Debt Financing - Vultr en 2025-06

Artificial Intelligence • B2B • Hardware

Vultr est un fournisseur mondial d'infrastructures cloud offrant des machines virtuelles à la demande, des serveurs bare-metal, des instances accélérées par GPU, des bases de données gérées, un stockage d'objets et de blocs, des services Kubernetes et de mise en réseau. La plateforme met l'accent sur les charges de travail d'IA et de calcul haute performance (HPC) avec un large choix de GPUs AMD et NVIDIA, un réseau rapide, et plus de 32 régions de centres de données, ainsi qu'un marché d'applications déployables et des API conviviales pour les développeurs. Vultr cible les développeurs et les entreprises à la recherche d'alternatives cloud abordables, évolutives et conformes aux hyperscalers pour le calcul et le stockage.

Description

• Lead the Platform, Lifecycle & Troubleshooting team in resolving complex incidents and platform issues. • Own server repurposing, migrations (e.g., OS/distribution upgrades), and deeper lifecycle management. • Perform and guide advanced troubleshooting for RDMA links, GPU, storage, and server-side networking. • Validate firmware choices and handle complex/ongoing firmware updates. • Provide 24/7 on-call leadership and drive incident response improvements. • Develop runbooks, automation, and self-healing processes to reduce toil and improve MTTR. • Collaborate closely with Hardware and Onboarding teams on handoffs and mixed tickets. • Partner with Engineering, Networking, and Solutions teams on technical escalations and improvements. • Mentor senior engineers and build a high-performing team focused on root-cause analysis. • Track key metrics (uptime, incident trends, migration success) and drive operational maturity.

🎯 Exigences

• 8+ years of experience in Linux systems administration, platform engineering, or SRE-style operations in cloud or large-scale infrastructure environments. • Deep expertise in troubleshooting GPU, storage, RDMA, and high-performance networking issues. • Proven track record leading technical teams, including on-call rotations and complex migrations. • Strong scripting/automation skills (Python, Bash, Ansible, etc.) and experience with monitoring tools. • Excellent problem-solving, documentation, and cross-team communication abilities. • Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

🏖️ Avantages

• 100% company-paid insurance premiums for employee medical, dental and vision plans. • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription

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