Senior Account Manager – Mandarin

🕒 il y a 14 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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Spreetail

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🛍️ eCommerce

🏪 Place de marché

☁️ SaaS

eCommerce • Marketplace • SaaS

Spreetail est une solution complète de commerce électronique pour les marques et fabricants de produits volumineux et de grande taille. Ils offrent des services dans l'expansion des marchés, l'exécution des commandes, la création de contenu, le contrôle de marque, ainsi que le marketing et la publicité. Spreetail est connu pour être un "Accélérateur Oversize", en s'associant avec des marques pour augmenter les ventes en ligne sur plusieurs canaux. Leur expertise inclut l'expédition rapide, notamment pour les articles volumineux, avec des centres de traitement des commandes stratégiquement situés permettant une livraison le lendemain vers la plupart des États-Unis et leur expansion au Royaume-Uni et en Allemagne. Ils collaborent étroitement avec les fabricants ayant une forte expérience dans la vente en ligne pour développer des stratégies de croissance personnalisées, en tirant parti des tendances et des insights du marché. Spreetail gère également l'optimisation du contenu pour les fiches produits et s'occupe des campagnes publicitaires pour renforcer la visibilité de la marque. Ils sont un vendeur leader sur des plateformes comme Amazon, Walmart et Target+.

Description

• Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact. • Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint. • Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving. • Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience. • Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results.

🎯 Exigences

• Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands. • Bachelor’s degree in Business, Finance, Project Management, or Client Services. • 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China. • Proven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teams. • Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time.

🏖️ Avantages

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards. • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.