Product Manager, Payments

🕒 il y a 4 mois

🏄 California, New York, +1 états de plus – Distant

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $240 000 - $320 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

✅ Responsable Produit

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Whatnot

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2021

🏪 Place de marché

🛍️ eCommerce

💰 €260 000 000 Series D en 2022-07

Marketplace • eCommerce

Whatnot est une place de marché de shopping en direct qui permet aux utilisateurs d'acheter, de vendre et de se connecter autour d'une grande variété de produits grâce à des enchères captivantes et des ventes flash. La plateforme propose une sélection diversifiée de catégories, notamment la mode, les objets de collection, les baskets, et plus encore. Whatnot facilite les interactions en temps réel entre acheteurs et vendeurs, enrichissant l'expérience d'achat en ligne avec des cadeaux lors de spectacles en direct et la création de communauté.

Description

• Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments that support extremely fast growth and international expansion. • Deeply understand stakeholder needs from sellers managing their businesses to Finance teams closing monthly books to CX resolving refund disputes; and translate them into clear product strategies and scalable systems. • Define and own core payments metrics including authorization rates, payout success, refund rates, processing costs, and financial accuracy. Use these to guide prioritization and measure impact. • Drive execution across multiple workstreams, coordinating backend payments systems, payment integrations, and frontend UX while managing dependencies and timelines. • Build the financial data foundation the business needs, including ledger systems that power internal reporting, seller transparency and tools they need, and accurate month-end closes. • Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale. • Establish metrics and experimentation frameworks to validate performance, test new capabilities, and continuously improve outcomes for users and internal teams.

🎯 Exigences

• 10+ years of product management experience with significant focus on payments products and platforms (card/alternative payments, payouts, refunds, chargebacks, ledger systems). • Proven experience owning high-volume, mission-critical payments systems at marketplace, fintech or platform companies, including deep familiarity with processors like Stripe, Braintree, Adyen, or similar. • Strong product leadership, including setting strategy, influencing cross-functional partners, and driving complex initiatives from 0→1 and 1→N. • Deep understanding of financial data, reconciliation, and reporting, particularly supporting Finance, Accounting, and month-end close processes in high-transaction-volume environments. • Demonstrated ability to work in ambiguous, fast-paced environments, making sound decisions with imperfect information and balancing speed with risk and quality. • Proven track record using data and experimentation to inform product decisions, measure impact, and iterate on complex systems. • Strong product discovery and execution skills, translating multi-stakeholder problems into clear requirements and simple, intuitive experiences. • Excellent cross-functional communication, with experience partnering closely with Engineering, Design, Finance, Legal, CX/Ops, and risk-oriented teams. • High empathy for users and stakeholders, with passion for building trustworthy, transparent financial experiences. • Nice to have: Experience in a marketplace or multi-sided platform where payments, incentives, and marketplace dynamics are tightly coupled.

🏖️ Avantages

• Offers Equity