French Customer Service Advisor

Emploi pas sur LinkedIn

🕒 il y a 8 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Workster

Site WebLinkedInTous les Emplois

11 - 50 employés

💼 Conseil

📦 Logistique

📣 Marketing

Consulting • Logistics • Marketing

Workster est une plateforme de recrutement spécialisée dans la mise en relation des candidats avec des opportunités d'emploi diversifiées à travers divers secteurs. Engagée à promouvoir les carrières internationales, Workster s'associe à des entreprises de premier plan dans des secteurs tels que la technologie, le service client et l'externalisation des processus commerciaux pour aider les individus à trouver leur prochaine grande opportunité de carrière. La plateforme met l'accent sur le support multilingue et les options de télétravail, répondant ainsi à une main-d'œuvre mondiale.

Description

• Provide outstanding customer support in French via phone, email, and live chat for a well-known global brand. • Assist customers with queries about orders, products, account information, deliveries, and troubleshooting. • Guide customers through processes and resolve issues efficiently and empathetically. • Follow established procedures for escalation when necessary and ensure follow-up until resolution. • Accurately record and manage customer interactions in the CRM system. • Maintain high standards of quality and service in line with company values. • Collaborate with team members and supervisors to ensure continuous improvement and customer satisfaction. • Achieve individual and team performance goals related to quality, productivity, and customer experience.

🎯 Exigences

• Fluent in French (C1 or above) – written and spoken. • Good English skills (B1 or higher) for internal communication and training. • Excellent communication, active listening, and problem-solving abilities. • Customer-focused, empathetic, and resilient approach. • Basic computer skills and comfort working with multiple digital tools. • Previous experience in customer service, retail, hospitality, or call centres is an advantage (not required). • Reliable internet connection and a quiet workspace (for work-from-home applicants). • Eligibility to live and work legally in Greece.

🏖️ Avantages

• Permanent full-time contract (40 hours/week) with long-term career opportunities. • Competitive basic salary plus monthly bonuses based on performance. • Paid, comprehensive training and continuous support from a friendly team. • Option to work in a modern Athens office or fully remotely from anywhere in Greece. • Private medical insurance from day one of employment. • Meal allowance provided via a prepaid card (tax free). • Multicultural, inclusive, and supportive work environment where your initiative and ideas count. • Assistance with relocation to Athens available for non-local candidates. • Clear path for professional growth with access to internal job opportunities.