Senior Specialist, Technology Enablement

🕒 il y a 22 jours

🦀 Maryland – Distant

infoinfo

💵 $80 000 - $85 000 / an

⏰ Temps Plein

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of World Relief

World Relief

1001 - 5000 employés

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

World Relief est une organisation humanitaire chrétienne mondiale dont la mission est d'habiliter l'Église locale à servir les plus vulnérables. L'organisation a été fondée dans le sillage de la Seconde Guerre mondiale pour répondre aux besoins humanitaires urgents de l'Europe dévastée par la guerre.

Description

• Partner with the CIO and technology leadership to develop, maintain, and communicate the enterprise IT Roadmap • Facilitate strategic planning processes aligning technology investments with organizational priorities • Track roadmap progress, dependencies, risks, and milestones across technology initiatives • Coordinate enterprise technology activities, prioritization, sequencing, and resource alignment • Monitor cross-functional technology initiatives and facilitate stakeholder communication • Identify and escalate risks, issues, and dependencies affecting strategic initiatives • Support technology governance and investment decision-making • Manage the technology project and demand intake process • Gather, analyze, document, and refine business, functional, and technical requirements • Conduct current-state assessments and recommend process and technology improvements • Support vendor evaluations, solution assessments, and business case development • Develop and execute change management, communication, stakeholder engagement, and adoption strategies • Coordinate end-user training, knowledge transfer, and awareness activities • Measure adoption outcomes and recommend corrective actions • Develop and maintain dashboards, scorecards, reports, KPIs, OKRs, and technology health metrics • Maintain the IT risk register and support technology risk management • Provide executive-level reporting and recommendations to technology leadership • Analyze, document, and improve business and technology processes • Establish and maintain process documentation, standards, and workflows • Support compliance, governance, policy adherence, and continuous improvement initiatives • Support the FY27 CRM Assessment and Enterprise Data Assessment • Assist with the Cybersecurity Framework and Program • Support implementation and improvement of the IT Service Management program • Facilitate organizational readiness, governance, and adoption for AI solutions and capabilities • Support vendor selection, evaluation, relationship management, procurement, and renewals • Track vendor performance, contractual obligations, and service delivery

🎯 Exigences

• Mature and personal Christian faith • Commitment to World Relief’s mission, vision, and values • Desire to serve and empower the Church to impact vulnerable communities • Ability to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals' For the Health of The Nation document • Bachelor’s degree in Information Technology, Business Administration, Information Systems, or a related field • Minimum of five years of progressively responsible experience in business analysis, technology enablement, IT strategy, project coordination, technology operations, or a related discipline • Experience gathering, documenting, and refining business requirements • Experience facilitating stakeholder engagement across business and technical teams • Experience supporting change management, communication, training, and user adoption initiatives • Strong analytical, organizational, facilitation, and problem-solving skills • Experience with process mapping, process improvement, and workflow management • Ability to manage multiple priorities and coordinate cross-functional initiatives • Strong written, verbal, presentation, and interpersonal communication skills • Ability to translate complex technical concepts into business-friendly language • Proficiency with Microsoft 365 and collaboration tools • Ability to work independently and influence outcomes without direct authority • Christian faith is a prerequisite for employment

🏖️ Avantages

• Competitive benefits package for full-time employees • Employee discount program for full-time employees • Well-being program recognized with the Gold-level Cigna Healthy Workforce Designation • Reasonable accommodations for individuals with disabilities • Drug-free workplace and pre-employment substance abuse testing

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