Technical Services Consultant

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $129 000 - $145 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Wrike

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2006

💼 Conseil

📣 Marketing

📦 Logistique

💰 €15 000 000 Series B en 2015-05

Consulting • Marketing • Logistics

Wrike est une plateforme de gestion du travail de premier plan qui simplifie les flux de travail et améliore la collaboration pour les entreprises du monde entier. Reconnu comme un leader dans le Magic Quadrant de Gartner pour la gestion du travail collaboratif en 2024, Wrike propose des solutions pour des équipes diverses telles que le marketing, la création, le produit, les services clientèle, l'informatique, les opérations, les ressources humaines, le juridique, la finance, et plus encore. La plateforme offre une gamme de fonctionnalités incluant l'automatisation alimentée par l'intelligence artificielle, des analyses, des diagrammes de Gantt, des tableaux Kanban et des tableaux de bord personnalisables pour maximiser la productivité et l'efficacité. Fié par plus de 20 000 organisations à travers le monde, Wrike aide les équipes à aligner la stratégie avec l'exécution, à améliorer la visibilité et à gérer les ressources de manière efficiente. Elle soutient l'intégration avec plus de 400 applications populaires et assure une sécurité robuste, en faisant un choix idéal pour une implémentation à l'échelle de l'entreprise ainsi que pour des équipes plus petites cherchant à améliorer leurs capacités de gestion de projets et de flux de travail.

Description

• Act as a trusted technical advisor to customers, diagnosing business challenges and designing solutions that drive measurable ROI through integration and data strategy. • Lead discovery sessions to identify integration requirements, data sources, migration scope, volume expectations, and associated risks. • Translate customer needs into structured solution designs, including integration architecture diagrams, data mapping documentation, field transformation specifications, and migration runbooks. • Own end-to-end delivery of complex integrations using iPaaS platforms, connecting Wrike seamlessly into broader customer technology ecosystems. • Build and configure automated workflows, triggers, and data synchronization patterns with robust handling for retries, errors, deduplication, and rate limits. • Design and implement API-based integrations using REST/SOAP protocols, OAuth2 authentication, webhooks, and event-driven architectures. • Maintain clear and comprehensive technical documentation, including flow diagrams, activity diagrams, and functional specifications. • Lead enterprise-scale data migration projects from source analysis through cutover, including ETL design, field mapping, transformation logic, cleansing, validation, and reconciliation. • Develop and execute migration test plans to ensure data integrity, record accuracy, and zero-loss delivery. • Build and maintain cutover and rollback plans, proactively managing migration risks across large datasets. • Work with structured data formats such as SQL, CSV, and JSON, applying scripting for transformation and automation tasks. • Deliver knowledge transfer sessions and create user guides, admin runbooks, and training materials for both technical and non-technical stakeholders. • Proactively troubleshoot, test, and optimize integration and migration solutions after deployment to ensure ongoing reliability and performance. • Establish monitoring and alerting patterns for live integrations to identify issues before they affect customers. • Build deep expertise across Wrike’s product suite, integration capabilities, and the broader enterprise application ecosystem. • Contribute to internal knowledge bases, reusable assets, and process improvements that elevate the quality and consistency of customer delivery. • Serve as a technical resource for internal teams on integration strategies, migration approaches, and platform capabilities.

🎯 Exigences

• 4+ years of experience in Solutions Consulting, Technical Implementation, Post-Sales Engineering, or a related role • Bachelor’s degree or equivalent practical experience • Proven track record delivering complex SaaS implementation projects involving enterprise integrations and large-scale data migrations • Hands-on experience with iPaaS platforms such as Workato, TIBCO, Dell Boomi, or MuleSoft, including design, build, and production deployment • Strong understanding of REST and SOAP APIs, JSON data structures, authentication methods such as OAuth2 and SAML, and webhook architectures • Proficiency in SQL for querying, transforming, and validating relational data • Experience working with large, structured datasets • Scripting experience in Python, JavaScript, or similar languages for data transformation, automation, and integration tasks • Demonstrated experience leading data migration projects, including field mapping, ETL logic, cleansing, validation, and reconciliation • Familiarity with data visualization tools such as Power BI or Tableau • Understanding of enterprise application integration trends, data governance principles, and considerations for PII or regulated environments.

🏖️ Avantages

• Flexible Time Off (FTO) • Company 401(k) Match • Parental Leave: 18 Weeks Maternity / 4 Week Paternity • 2 Volunteer Days • Health (medical, dental & vision) Insurance (EEs + Dependents) • Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped) • Working from Home Allowance ($40 / Monthly) • $500 Working from Home home office set-up Stipend