Human Centered Design Manager

🕒 il y a 11 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de WRS Health, pas via un site d'emploi

Repérée par Remote Rocketship il y a 11 jours

Toujours ouverte sur le site de WRS Health. Vérifiée il y a 1 heure.

Logo of WRS Health

WRS Health

201 - 500 employés

🏥 Santé

🤝 B2B

Healthcare • B2B

Plus qu'un logiciel basé sur le cloud pour la gestion des dossiers médicaux électroniques (EHR) et des cabinets médicaux.

Description

• Conduct contextual inquiries, interviews, field observations, and surveys with physicians, clinical staff, billers, and patients • Partner with account managers and support teams to identify usability pain points • Create personas, journey maps, service blueprints, and system workflows • Present research insights to product and executive leadership • Facilitate cross-functional design workshops • Build low- to high-fidelity wireframes and interactive prototypes • Design AI-powered features with human-in-the-loop review patterns • Plan, moderate, and analyze formative and summative usability tests • Evaluate safety-critical workflows and support ONC Safety-Enhanced Design testing • Collaborate with product managers, business analysts, and engineers in Agile/Scrum teams • Uphold WCAG, Section 508, and HIPAA-safe research practices • Build and scale WRS Health's HCD practice, including research operations, templates, and standards • Mentor designers and researchers and coach teammates on human-centered methods • Track usability, accessibility, compliance, adoption, and satisfaction outcomes

🎯 Exigences

• Bachelor's or Master's degree in Human-Centered Design, Human-Factors Engineering, Interaction Design, Cognitive Psychology, or a related field • 3 to 6+ years of professional experience in HCD, UX design, or user research • Enterprise or regulated-industry experience • Proficiency in Figma, Sketch, or Adobe XD • Qualitative research methodologies experience • Usability testing frameworks experience • Experience with Agile/Scrum delivery flows • Working knowledge of Section 508 and WCAG standards • Strong empathy, verbal storytelling, and analytical problem-solving skills • Ability to defend design decisions with data • Portfolio or case studies demonstrating end-to-end research, synthesis, prototyping, and measurable impact • Must be available during standard US business hours: 9:00 AM–5:00 PM EST or 8:30 AM–4:30 PM EST

🏖️ Avantages

• Remote work arrangement • Opportunity to make a positive impact on patient care • Team-oriented environment • Mentorship and coaching opportunities • Professional growth through building and scaling the HCD practice

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