Office Manager

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XDi - Experience Design Institut GmbH

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2014

💼 Conseil

📣 Marketing

📚 Éducation

Consulting • Marketing • Education

<XDi - Experience Design Institut GmbH> est un institut de formation professionnelle continue qui propose des bootcamps d'apprentissage en ligne guidés et dirigés par des instructeurs, des séminaires en direct et des formations en entreprise axés sur la conception de produits et services numériques, l'expérience utilisateur (UX), la gestion de produit, le marketing numérique, la science des données et l'intelligence artificielle. Il aide les employeurs, les demandeurs d'emploi et les personnes en reconversion professionnelle à travers des programmes certifiés, du mentorat, des services de carrière et des options financées par le gouvernement (par exemple, le Bildungsgutschein), et soutient les entreprises avec des formations, des coachings et du consulting pour la transformation numérique.

Description

• Advise prospective and current participants on funding options and suitable training programs • Actively engage with and follow up prospective participants to encourage course registrations and ensure high enrollment levels for our training offerings • Communicate with prospects, participants and instructors by phone and email in German and English • Maintain, manage and update participant-, funding- and billing-related data • Independently plan and implement selected projects to improve customer communications and increase the visibility of our training offerings • Handle administrative coordination of online and on‑campus seminars, ensuring smooth operations

🎯 Exigences

• Completed commercial vocational training or an equivalent qualification, supplemented by relevant professional experience in customer-facing roles • Experience building and maintaining sustainable customer relationships and a solid understanding of customer-focused advisory and sales processes • Structured working style with the ability to prioritize tasks independently and maintain a strong service- and result-orientation even when handling multiple concurrent demands • Strong communication skills and experience conducting consultative conversations with prospects or customers through to closing • Confident use of digital work environments and experience working in fully remote teams • Openness to digital tools and new technologies, in particular practical use of AI-supported applications in day-to-day work • Business-fluent German and English, both written and spoken

🏖️ Avantages

• 100% remote: Work from anywhere with flexible hours and a genuine work–life balance • A motivated, collegial team that warmly welcomes you and celebrates successes together • Flat hierarchies, direct communication and a respectful, peer-level working culture • Meaningful work: Actively contribute to supporting people's professional development • Room for your ideas: Contribute, shape processes and drive innovation • Individual training opportunities, including educational leave and access to digital learning platforms • Modern equipment (e.g., MacBook) and working with the latest digital tools