Account Manager

🕒 il y a 2 jours

🏄 California – Distant

infoinfo

💵 $78 000 - $98 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ZEISS Group, pas via un site d'emploi

Repérée par Remote Rocketship il y a 2 jours

Toujours ouverte sur le site de ZEISS Group. Vérifiée il y a 37 minutes.

Logo of ZEISS Group

ZEISS Group

10 000+ employés

🏭 Fabrication

🏥 Santé

🧬 Biotechnologie

Manufacturing • Healthcare • Biotechnology

ZEISS est une entreprise technologique de premier plan à l'international dans les domaines de l'optique et de l'optoélectronique. Au cours de l'exercice précédent, le groupe ZEISS a généré un chiffre d'affaires annuel totalisant 10 milliards d'euros dans ses quatre segments : Technologie de Fabrication de Semi-conducteurs, Qualité Industrielle & Recherche, Technologie Médicale et Marchés Grand Public (statut : 30 septembre 2023). Avec environ 43 000 employés, ZEISS est actif à l'échelle mondiale dans près de 50 pays, possédant environ 30 sites de production, 60 entreprises de vente et de service et 27 centres de recherche et développement (statut : 30 septembre 2023). Fondée en 1846 à Iéna, l'entreprise a son siège social à Oberkochen, en Allemagne. La Fondation Carl Zeiss, l'une des plus grandes fondations en Allemagne dédiée à la promotion de la science, est l'unique propriétaire de la société holding, Carl Zeiss AG.Protection des données : www.zeiss.com/data-protectionMentions légales : http://zeiss.com/publisher Ceci est le compte LinkedIn officiel de ZEISS. Il suit la Netiquette de ZEISS : www.zeiss.com/netiquette

Description

• Follow up with customers via email, phone, video calls, and webchat within 24 hours on leads from the business development team • Track, convert, or disqualify leads in CRM • Qualify leads and advance opportunities using ZSP and Challenger sales techniques • Assess customer needs, budgets, timelines, stakeholders, and competition across the product portfolio • Present and position products, including in-lab and online/remote presentations • Drive sales from lead response through needs assessment, solution presentation, and closing • Maintain Salesforce CRM records and accurate sales forecasts weekly or biweekly • Conduct customer face-to-face interactions, selling, support, relationship development, and retention, up to 75% onsite • Use MS Teams, webchat, online marketplaces, and virtual demonstrations for remote geographies and low-cost product lines • Collaborate with cross-functional teams and provide sales insights and strategies • Organize lunch-and-learns, product demonstrations, and workshops • Advocate for customers and establish expectations when issues arise • Generate technically accurate quotes and proposals • Coordinate with Sales Support, Logistics, PASS, SASS, and Service stakeholders for orders and installations • Complete Customer Perfect Order forms within 30 days for qualifying orders • Care for demo equipment and follow receiving and return procedures • Optimize on-site and remote demo resources • Install, integrate, calibrate, and troubleshoot sold equipment and its hardware and software components • Provide initial and ongoing customer training and support after installation • Work with local business partners to provide portfolio coverage • Engage in personal development through ZEISS training and independent learning • Maintain professional, ethical, timely, and safety-conscious interactions with customers and stakeholders

🎯 Exigences

• Bachelor’s degree or higher in Life Sciences or Bioengineering from an accredited college or university required • Working knowledge of high-end microscopy, including laser scanning microscopy, preferred • Experience in Life Sciences/Bioengineering/Analytical fields applying widefield fluorescence and confocal microscopy to research applications and/or technical sales and managing a field coverage area for technical sales or product support and/or research experience in lab environment preferred • Knowledge and experience in biological applications and workflow solutions, including image analysis and bioinformatics a huge plus • Sound knowledge and understanding of Laboratory Safety requirements for BSL-1, BSL-2, and when required BLS-3 environments • Experience with specimen handling of Level 3 and below pathogenic biohazards, including bacteria, viruses, fungi, parasites, and prions • Good knowledge of MS Office • Strong presentation skills required in both in-person and virtual environments • Willingness to continuously acquire product and application knowledge independently • Capable and willing to engage customers in BSL-2 and BSL-3 facilities • Willingness and ability to travel domestically and overseas • Ability to lift heavy equipment crates weighing approximately 75 lbs • Must have a driving record in good standing • Must have a valid U.S. driver license • Must be able to drive a company-provided car/van • Ability to present professionally from a home office environment

🏖️ Avantages

• Performance bonus or sales commissions • Medical plans • Vision • Dental • 401k matching • Employee Assistance Programs • Vacation and sick pay • Retirement savings plan • Paid time off

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