Retirement Initiatives Specialist

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 11%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Zenith American Solutions, Inc.

Zenith American Solutions, Inc.

1001 - 5000 employés

Fondée en 1944

🛡️ Assurance

🏥 Santé

💼 Conseil

Insurance • Healthcare • Consulting

Zenith American Solutions, Inc. est un administrateur tiers (TPA) basé aux États-Unis qui gère les plans d'avantages sociaux et de retraite des employés—en particulier les fonds Taft-Hartley et syndicaux—en offrant des services d'administration de santé et de bien-être, de traitement des réclamations, de traitement des plans de retraite, de comptabilité des contributions, de solutions de paiement, de maîtrise des coûts, de services de conformité/privacité et de portails pour les participants/fournisseurs/employeurs. L'entreprise associe son expertise en administration des avantages à des services axés sur la technologie et la sécurité pour soutenir les fiduciaires, les employeurs, les professionnels des fonds et des millions de participants aux plans à travers le pays.

Description

• Serve as the technical liaison for Retirement Benefits Operations and Technical Operations with programmers, vendors and operations • Collect and analyze data to ensure accurate and effective administration • Write requirements, maintain documentation, perform testing, prepare reporting, and maintain excellent relationships internally and externally • Analyzes programming changes and/or system enhancements to existing programs and tests and verifies the accuracy of program changes • Collaborates with programmers, operations, and external vendors to drive quality output through understanding and consideration of impact to all areas • Provides technical support, training, and problem resolution to end users • Designs, generates, creates, and evaluates operational reports, queries, data, and procedures regarding systems, including scheduling and distribution of reports • Analyzes data files, proactively identifies trends and/or issues and collaborates with operations to enhance clients’ experience • Writes requirements for software changes, coordinates changes with vendors and operations • Represents Retirement Benefits Operations and Technical Operations on projects for new and existing client implementations • Documents system and client support processes, including maintaining operations workflows and documentation • Maintains excellent internal relationships and client and external partner relationships

🎯 Exigences

• High school diploma but 4 year college degree is preferred • Two years of experience as a Business Systems Analyst or two years of experience working in a benefit administration environment with applicable technical expertise • Experience working with group Retirement Plans with an emphasis on Defined Benefit Plans • Strong working knowledge of Excel, SharePoint, Smartsheet, and Microsoft Suite • Basic understanding of business practices with good understanding of project management methodology • An understanding of database systems and applications • Collaborative, accountable, takes initiative, and successfully coordinates with cross-functional teams to enhance service delivery • Strong organizational, analytical, problem-solving, and time-management skills • Ability to exercise independent judgment • Excellent attention to detail • Excellent oral and written communication skills, including the ability to work with diverse groups of professionals in close cooperation.

🏖️ Avantages

• health, vision, and dental coverage • retirement savings 401(k) plan with company match • paid time off (PTO) • great opportunities for growth

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