Customer Solution Engineer

🕒 il y a 23 jours

🇺🇸 États-Unis – Télétravail

💵 $99 500 - $160 950 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

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Zuora

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 €400 000 000 Post-IPO Equity en 2022-03

SaaS • Finance • B2B

Zuora est un fournisseur de premier plan de solutions de gestion des abonnements et de facturation récurrente. L'entreprise propose la Zuora Monetization Suite, qui prend en charge divers modèles de monétisation, y compris les abonnements, la facturation à l'utilisation et la tarification ponctuelle. Les solutions de Zuora aident les entreprises à gérer la croissance des revenus récurrents à travers la tarification et l'emballage, la facturation, l'acquisition de clients et les processus de devis à encaissement. La plateforme comprend des fonctionnalités pour l'automatisation de la reconnaissance des revenus, la création de paywalls dynamiques et l'intégration avec les écosystèmes d'applications existants grâce à des SDK et API low-code. Zuora est reconnue comme un leader de l'industrie, fournissant des outils robustes pour les entreprises visant à se développer de manière durable avec des modèles de revenus récurrents modernes.

Description

• Become an expert in Zuora’s platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training. • Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics. • Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation. • Build and present customized use-case demonstrations tailored to each customer’s industry and objectives. • Differentiate Zuora’s solutions by addressing technical objections, mitigating risks, and securing the technical win. • Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs. • Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment. • Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora’s footprint. • Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences. • Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert. • Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs. • Travel as needed within your territory.

🎯 Exigences

• 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.) • A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes. • Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences. • Strong understanding of value-based selling and SaaS / cloud business models. • Familiarity with subscription and recurring revenue models. • Experience with structured sales methodologies such as MEDDIC or Value Selling. • Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby). • Bachelor’s degree or relevant FinTech or enterprise software experience.

🏖️ Avantages

• Competitive compensation, bonus opportunities, and retirement programs • Generous, flexible time off • Paid holidays, wellness days, and a company-wide year-end break • Learning & development stipend • Opportunities to give back, including volunteer time and donation matching • Mental wellbeing resources and support