Customer Support Specialist

Job not on LinkedIn

May 7

🦌 Connecticut – Remote

Although this job is listed in Connecticut, this company may be open to hiring remote in other states.

💵 $20k - $26k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Insight Value

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Media • Technology

Insight Value is a global Social Transformation company that combines data & analytics, strategy, technology, and creative services to help brands build conversational, socially-driven identities. It offers services including data-driven insights, strategy and implementation, conversational creative, and community/digital neighborhood programs, partnering with major consumer brands and operating across multiple international offices. The firm focuses on making brands relevant and advocated in the social age by blending analytical rigor with creative social campaigns.

2 - 10 employees

Founded 2019

📱 Media

📋 Description

• Provide outstanding customer service and deliver exceptional support to customers • Serve as the friendly voice customers trust and ensure customer satisfaction • Handle diverse customer needs with empathy, patience, and problem-solving • Work remotely from home and set your own schedule as an independent contractor • Participate in training and opportunities for professional growth

🎯 Requirements

• 0-1 year work experience (entry-level accepted) • A genuine passion for helping and connecting with people • Excellent verbal and written communication skills • Ability to multitask and solve problems efficiently in a fast-paced setting • Empathy and patience to manage diverse customer needs • Previous customer service experience is a plus (not required)

🏖️ Benefits

• Remote Flexibility: Work from your home or any location that suits you best. • Competitive Earnings: Benefit from competitive pay with opportunities for performance-based bonuses. • Career Development: Extensive training and opportunities for professional growth. • Supportive Culture: Team that values achievements and fosters a positive work environment. • Ability to set your own ideal schedule as an independent contractor.