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Senior Commercial Deal Desk Analyst

🕒 September 9

🌐 United States, Canada – Remote

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💵 $96k - $134k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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1Password

501 - 1000 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

⚡ Productivity

💰 $620M Series C on 2022-01

Cybersecurity • SaaS • Productivity

1Password is a leading password management and cybersecurity company that offers solutions for both individual and business customers to securely store and manage passwords, secrets, and sensitive information. With features like extended access management (XAM), 1Password empowers users to manage access to every application and web account, ensuring security across all devices with alerts for possible breaches. Trusted by over 150,000 businesses, 1Password provides comprehensive security solutions that enhance productivity by enabling easy and secure sharing of credentials and managing permissions, while maintaining high visibility and control. Their services cater to enterprises and families, providing protection from bad actors in today's SaaS-centric hybrid work environment.

📋 Description

• Partner with Enterprise Account Executives, Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, high-impact deals • Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations • Review and execute deal submissions in Salesforce CPQ/Revenue Cloud • Ensure quotes and contracts are accurate, complete, and ready for approval and invoicing • Build Commercial Deal Desk foundations, including intake processes, approval routing, discount governance, exception handling, SLAs, and documentation • Create playbooks, training materials, office hours, and practical guidance for sales teams • Improve workflows through automation, AI tooling, and CPQ configuration • Partner with technical teams to implement scalable solutions • Use deal data and KPIs to identify bottlenecks, improve deal quality, and recommend changes supporting efficient, sustainable growth • Report to the Senior Manager, Deal Desk

🎯 Requirements

• 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a B2B SaaS environment • Hands-on experience with Salesforce CRM and Salesforce CPQ/Revenue Cloud • Experience resolving complex quoting and cross-object issues • Strong understanding of commercial deal structures, including ARR, multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting • Ability to build or improve processes, documentation, approval workflows, and commercial policies • Sound commercial judgment balancing customer and seller needs with pricing discipline, revenue integrity, and business risk • Strong cross-functional communication skills and ability to influence without formal authority • Ability to explain complex commercial concepts clearly • Experience with AI, automation, or workflow tools is preferred • Must already be legally authorized to work in the United States or Canada; no work authorization, relocation assistance, or visa sponsorship provided • Successful applicants must complete a background check

🏖️ Benefits

• Health benefits • Dental benefits • 401(k) / RRSP retirement plans • Generous paid time off (PTO) • Equity grant / RSU program for most employees • Incentive programs where applicable • Maternity and parental leave top-up programs • Retirement matching program • Free 1Password account • Paid volunteer days • Peer-to-peer recognition through Bonusly • Remote-first work environment • In-person onboarding in Toronto for go-to-market roles • Occasional travel to department offsites, quarterly meetings, and customer events • Accommodation available upon request during recruitment • Candidates may use AI tools responsibly during the application process, except during live interviews

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