Credit Repair Client Success, Dispute Processing Virtual Assistant

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🤝 B2B

🛍️ eCommerce

☁️ SaaS

B2B • eCommerce • SaaS

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Welcome new clients and guide them through the onboarding process • Walk clients through the company's CRM and client portal • Answer general client questions regarding services and next steps • Schedule client consultations with the business owner • Maintain regular follow-up communication to keep clients informed throughout the dispute process • Review and analyze client credit reports following established training and procedures • Prepare dispute letters using approved templates and client-specific information • Submit dispute letters electronically through LetterStream • Maintain accurate dispute documentation and processing records • Monitor dispute progress and communicate updates as needed • Maintain accurate client information within Client Dispute Manager • Update client records, notes, and dispute activity • Organize client files and supporting documentation • Assist with general administrative and workflow management tasks • Provide professional, high-quality customer service

🎯 Requirements

• Prior credit repair experience preferred (must undergo 20four7VA basic Credit Repair Training module) • Customer service experience required • Experience with client onboarding or account management preferred • Familiarity with Client Dispute Manager or similar credit repair CRM preferred • Strong organizational and documentation skills • Ability to analyze client information and follow established dispute procedures • Strong written and verbal English communication skills

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • And more!