Call Center Agent, Georgia

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August 5

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Safe Rescue

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B2B • CRM • Digital Marketing

Safe Rescue is a comprehensive service provider dedicated to supporting businesses with essential solutions around customer support, digital marketing, website development, CRM implementation, data analytics, SEO, project management, and lead generation. The company focuses on creating impactful strategies that drive engagement and efficiency for its clients, while fostering a dynamic work environment that promotes personal and professional growth.

51 - 200 employees

Founded 2012

🤝 B2B

📋 Description

• This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. • DUTIES AND RESPONSIBILITIES: • 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. • 2. Identify the needs of client and find solution to it. • 3. Answering inbound calls, converting them to leads, and later to towing jobs. • WORKING CONDITIONS: • 1. Remote • 2. Shift-based — in a Call Center that works 24/7. • 3. Pacific Time Zone

🎯 Requirements

• Remote • Shift-based — in a Call Center that works 24/7 • Pacific Time Zone • Minimum Intel Specs • Processor: Core i7 8th generation (and above) / Core i5 10th generation (and above) • RAM: Minimum of 12 GB • Storage: 128 GB SSD or higher • Graphics: 2 GB graphics memory • Minimum AMD Specs • Processor: AMD Ryzen 5,7,9 (Minimum series 3600) • RAM: Minimum of 12 GB • Storage: 128 GB SSD or higher • Graphics: 2 GB graphics memory • Macintosh Specs • Processor: Core i7/ i5 / M1/ M2 • RAM: Minimum of 12 GB • Storage: 128 GB SSD or higher • Graphics: 2 GB graphics memory • Main Internet Speed Requirement • Jitter: below 10ms • Latency: below 160ms • Upload: more than 25mbps • Download more than 40 mbps • Power Backup • A reliable power backup that could sustain a minimum of 8 hours (full shift) (Examples: Generators// Solar Panels// Portable power inverters etc.) • Internet Backup (Secondary internet) • Jitter: below 10ms • Latency: below 160ms • Upload: minimum of 25mbps • Download: minimum of 25mbps • Power and Internet Backup is a MUST.

🏖️ Benefits

• None