Client Success Partner – Enterprise

November 12

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360Learning

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Education • Productivity • SaaS

360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.

201 - 500 employees

Founded 2013

📚 Education

⚡ Productivity

☁️ SaaS

💰 $200M Private Equity Round on 2021-10

📋 Description

• As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform. • Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution. • Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by: • - coordinating the different 360Learning resources (technical, pedagogical,...) • - empowering the client with the Enterprise positioning and vision provided by our solution • Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.

🎯 Requirements

• 3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager • Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees) • Proven knowledge of the SaaS B2B industry is a plus • Proven interest in the digital industry, education, and e-learning in particular • Excellent interpersonal and communication skills • Native French, and excellent English proficiency (B2 minimum)

🏖️ Benefits

• Work From Home allowance • social security • health insurance • unemployment insurance • common contingency • salary guarantee fund • Leave requests are subject to local policies • Flexible hours • Total work from home possible anywhere in Spain • We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact • Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter • A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC