Senior National Account Manager

🕒 August 4

🏈 Ohio – Remote

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💵 $82.1k - $172.5k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 14%

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Logo of Fifth Third Bank

Fifth Third Bank

10,000+ employees

Founded 1858

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Fifth Third Bank is a diversified financial services company offering a wide range of banking and financial products and services. It provides personal banking solutions such as checking and savings accounts, credit and debit cards, and identity theft protection. Borrowers can access various loans and mortgage options, while investors benefit from investment products like ETFs, mutual funds, and stocks. The bank also provides a robust set of services for businesses and commercial clients, including cash management, treasury management, and specialized lending solutions. Additionally, Fifth Third offers wealth management services with private banking, trust, and estate services. Customers can benefit from Fifth Third's online and mobile banking platforms, enabling them to bank anywhere at any time. Fifth Third Bank is focused on delivering seamless banking experiences with a strong emphasis on customer convenience and security.

📋 Description

• Manage the largest existing and new clients within the assigned group • Manage and assist clients with solutions and enhancements for their programs • Implement program changes and work with business partners to bring products and programs to market • Manage enhancements and functionality rollouts for existing products, programs and services • Manage change requests, marketing requests and exception requests from clients • Participate in developing and maintaining the department’s strategic plan • Work with cross-functional internal and external business partners on complex product development, implementation and servicing issues • Deliver timely issue resolution with IT, Operations, Business Controls, Compliance Financial Crimes, Accounting and vendors • Research competitor practices to ensure competitive product features, pricing and service quality • Design and manage programs to minimize financial and reputational risk • Monitor industry trends and maintain industry expertise • Provide executive communication and consultative customer support • Participate in organic growth strategies and evaluate, integrate, manage and grow new business opportunities • May lead or mentor other team members

🎯 Requirements

• Bachelor’s degree with an emphasis on Business, Finance or an equivalent combination of education and experience • Minimum 6-8 years’ experience in Banking or Account Management • Ability to prioritize regular workload, special tasks and concurrent projects and allocate time and resources efficiently • Self-motivated and team-oriented • Ability to work with minimal supervision • Capacity to quickly develop deep technical understanding of mobile wallet and digital payment processing, technology and capabilities • Broad understanding of the Payments industry and supporting business systems • Highly skilled in Windows based software programs, including Outlook, Word, Excel and PowerPoint • Excellent analytical, presentation, written and oral communication skills

🏖️ Benefits

• Incentive compensation plan based on company, line of business and/or individual performance • Comprehensive benefits programs supporting physical, financial, emotional and social well-being • Benefits for employees and their families • Reasonable accommodation for essential job functions

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