Senior Account Manager

🕒 October 20

🇺🇸 United States – Remote

💵 $70k - $100k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 26 days.
• Jobs at this company usually fill in 124 days.
• Reposted once.

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A Place for Mom

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

A Place for Mom is a U. S. -based senior care referral and marketplace that helps families find, compare, and arrange senior living and home care options, including assisted living, memory care, independent living, nursing homes, and home care providers. The company connects families with local senior living advisors, publishes guides, reviews and awards, and offers tools like cost calculators and personalized recommendations. Its service is free to families and is funded by participating senior living communities and home care providers.

📋 Description

• Own partner success across a designated book of business, managing performance against defined OKRs • Build strong relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction • Deliver regular business reviews and performance analyses to inform decisions and influence partner behavior • Drive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption • Collaborate with Sales, Customer Success, Marketing, Analytics, and Finance teams to align strategies and remove barriers to performance • Present data-driven insights and customized recommendations to partners through storytelling and visualizations • Maintain up-to-date records in PartnerCentral, Salesforce, and internal reporting tools • Manage collections and minimize aging with internal finance and billing teams • Travel up to 20% for on-site partner visits, corporate meetings, and industry conferences

🎯 Requirements

• 5+ years of experience in enterprise account management, B2B sales, or customer success, with demonstrated ownership of ongoing relationships with VP- and C-suite stakeholders • Experience in senior living, healthcare, hospitality, or SaaS preferred • Demonstrated ability to drive business outcomes through strategic relationship management and performance accountability • Strong understanding of OKRs, KPIs, and how to align partner performance to business goals • Proven success in influencing customer behavior and driving program adoption through data, insights, and education • Excellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership • Proficiency in CRM platforms and comfort with interpreting and acting on performance data • Highly organized and self-motivated with strong project management skills and attention to detail • Collaborative mindset with the ability to navigate and align cross-functional teams • Authorized to work in the US • Must not require sponsorship for an employment visa status now or in the future

🏖️ Benefits

• 401(k) plus match • Dental Insurance • Health Insurance • Vision Insurance • Paid Time Off

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