QA Manager

Job not on LinkedIn

🕒 October 6

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $96.3k - $149.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

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AAA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1902

🚘 Automotive

🛡️ Insurance

📦 Logistics

Automotive • Insurance • Logistics

AAA is a federation of affiliated automobile clubs, offering various travel-related services and products primarily for its members. It provides emergency roadside assistance, travel planning tools, and member discounts both domestically and internationally. Each club operates independently within its own geographical area, serving its local members while adhering to AAA's overarching standards. AAA also sells travel products like maps and guides, offering resources to assist with international travel. The organization facilitates a network where membership benefits, such as global discounts and emergency services, are extended to international members traveling in the United States and vice versa.

📋 Description

• Define the quality and release strategy roadmap across multiple applications • Oversee release management processes • Lead and provide technical guidance to contract QA testing analysts • Own testing strategy throughout the SDLC • Partner with program and project managers to align testing with requirements, success criteria, schedules, resources and delivery goals • Manage planning and execution of product and system testing • Define test approach, scope impacts, methodologies, tools and automation strategies • Ensure testing validates functional and non-functional requirements and complies with QA standards • Oversee end-to-end testing delivery and monitor progress • Manage defects, report status to leadership and drive resolution of cross-functional testing issues • Maintain test records and review documentation • Recommend improvements and participate in phase-end reviews • Address risks or release issues to ensure timely, high-quality delivery • Govern day-to-day QA delivery, including test plans, estimates, execution schedules and sprint/release milestones • Lead and mentor QA consultants through work allocation, capacity planning, onboarding and accountability for SLAs and quality standards • Apply QA standards, test plans, entry/exit criteria and quality gates • Expand automation coverage and maintain automated suites within CI/CD pipelines • Govern AI-assisted testing and measure AI output accuracy • Manage release readiness, dependencies and risks and provide QA recommendations for go/no-go decisions • Review quality metrics including defect trends, coverage, escape rate, automation pass rate and release health • Support QA partner transitions through knowledge transfer, shadowing, evidence capture and exit-criteria sign-off • Manage the relationship with the contracted QA service provider

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related technical field, or an equivalent combination of education, certifications and work experience • 5+ years of relevant experience in Quality Assurance and User Acceptance Testing • Experience developing and documenting business requirements • Experience reviewing business requirements and technical design documents • Experience identifying test conditions based on business requirements and technical design • Experience developing test cases • Experience proactively identifying, researching and resolving problems • Experience developing reusable documentation • Experience testing, working with, or evaluating third-party vendor packages • Experience working in strong, positive team environments • Experience analyzing test results for validity and correctness • Advanced knowledge of supported business functions, workflows, systems and transactions • Excellent understanding of system design processes, methodologies and testing tools • Project management skills across initiation, planning, execution, control and closeout • Ability to communicate with senior leadership • Knowledge of operating systems including MVS, AIX/UNIX/LINUX, Windows, iOS, Android and Mac • Knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) • Knowledge of infrastructure/architectural concepts, database design concepts and server languages • Knowledge of waterfall and agile methodologies • Knowledge of test approaches including Baseline, Parallel, Black Box, White Box and Gray Box • Agile Certification • PMI Certifications • Other related technology certification(s) • Domain exposure to Insurance, Claims and Salesforce platforms • Hands-on experience building Agentic AI solutions and leading such delivery models • API or performance testing familiarity • ISTQB, CSM or equivalent certification

🏖️ Benefits

• Annual bonus potential based on performance • Medical plans with multiple coverage options, including HSA eligibility • Prescription drug coverage • Dental and vision benefits • Employee Assistance Program • Company-paid basic life insurance • Optional supplemental life insurance and dependent coverage • Short-term and long-term disability coverage • Critical illness, accident, and pet insurance options • 401(k) plan with company match and additional company contribution • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) • Paid Time Off (PTO), increasing with tenure • 10 company-paid holidays annually for full-time employees • 1 mental health day, 2 floating holidays and 1 volunteer day for full-time employees • Paid parental, bereavement, jury duty, and military leave • Tuition assistance up to $5,250 annually, with 80% covered by ACG • Professional certification support with 100% reimbursement for eligible programs • Career development and advancement opportunities • Complimentary AAA membership with roadside assistance and travel discounts • Adoption assistance program • Remote work from a home office for day-to-day operations • Occasional travel for meetings, collaborative activities, or team building activities

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