Associate Technical Service Specialist

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

⚪️ Entry-level

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Support the installation and deinstallation of Abbott diagnostic systems • Assist with preventative maintenance and service activities across customer sites • Learn to diagnose and resolve basic hardware and software issues under experienced guidance • Support instrument upgrades and software updates • Participate in installation qualification and operational qualification activities • Build strong customer relationships and provide service and technical support • Deliver introductory operator training following installations and upgrades • Maintain accurate service records and documentation • Collaborate with Technical Service, Sales, Applications, and Customer Support teams • Develop understanding of Abbott's products, technologies, and service processes • Participate in structured training programmes for technical and professional development

🎯 Requirements

• Bachelor's degree in Biomedical Sciences, Medical Technology, Engineering, Life Sciences, Electrical Engineering, Mechanical Engineering, or a related discipline • Strong interest in healthcare technology and field-based technical support • Excellent communication and interpersonal skills • Strong problem-solving and analytical abilities • A proactive approach with a willingness to learn and develop new skills • Ability to work both independently and as part of a team • Full UK driving licence • Relevant internship, placement year, laboratory, engineering, or customer-facing experience preferred • Basic understanding of diagnostic technologies, laboratory environments, or healthcare settings preferred • Experience using common IT systems and software applications preferred • Willingness to travel; travel is 75% of the time

🏖️ Benefits

• Competitive salary • Company vehicle or car allowance • Annual bonus opportunity • Defined contribution pension scheme • Private healthcare • Life assurance • Flexible benefits programme • Continuous learning and development opportunities • Career progression within Abbott's Diagnostics business • Structured onboarding • Technical training • Mentoring