Senior Sales Ambassador, Diagnostics

Job not on LinkedIn

🕒 August 7

🌽 Illinois, Ohio, +1 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🤑 Sales

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets • Enhance customer satisfaction through proactive issue resolution and regular business reviews • Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats • Develop and execute strategic account plans focused on value expansion and profitability • Identify and implement operational and service improvements to drive customer success • Influence purchasing decisions and optimize reagent utilization • Perform assay integrations and address laboratory technical needs • Support new account implementations, including ordering, installation, and validation • Coordinate order, delivery, and billing processes • Partner with Sales, Marketing, Customer Support, Technical Service, and Finance • Escalate and resolve customer challenges with the service organization • Document complaints and resolutions accurately to contribute to quality effectiveness • Drive growth, expand market share, improve profitability, increase customer loyalty, retain business through renewals, and close new solutions

🎯 Requirements

• Bachelor’s degree + 3 years, Associate’s degree + 5 years, or HS/GED + 7 years of relevant experience • Professional experience in sales or laboratory operations • Willingness to travel within the assigned territory • Must reside in the territory, ideally in a metropolitan area near a major airport • Territory includes Illinois, Indiana, Michigan, and western Ohio • Preferred: Bachelor’s degree in Engineering, Life Sciences, Medical Technology, or a healthcare-related field • Preferred: Proven track record in sales, field service, or a technical call center • Preferred: Deep understanding of laboratory instrumentation, workflows, and regulatory requirements • Ability to travel up to 75%-80% in the assigned territory and other domestic business locations • Expected up to 50% overnight travel

🏖️ Benefits

• Career development with an international company • Free medical coverage in Abbott’s Health Investment Plan (HIP) PPO medical plan, subject to eligibility • Excellent retirement savings plan with a high employer contribution • Tuition reimbursement • Freedom 2 Save student debt program • FreeU education benefit toward a bachelor’s degree • Health and wellness benefits