Senior Sales Ambassador

November 21

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Logo of Abbott

Abbott

Healthcare Insurance • Biotechnology • Pharmaceuticals

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

10,000+ employees

Founded 1888

⚕️ Healthcare Insurance

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets. • Enhance customer satisfaction through proactive issue resolution and regular business reviews. • Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats. • Develop and execute strategic account plans focused on value expansion and profitability. • Identify and implement operational and service improvements to drive customer success. • Influence purchasing decisions and optimize reagent utilization. • Perform assay integrations and address laboratory technical needs. • Support new account implementations, including ordering, installation, and validation. • Coordinate order, delivery, and billing processes to ensure operational efficiency. • Partner with Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences. • Escalate and resolve customer challenges in collaboration with the service organization. • Contribute to quality effectiveness through accurate documentation of complaints and resolutions.

🎯 Requirements

• Bachelor’s degree +3 years, associate’s degree + 5, HS/GED + 7 years of relevant experience. • Professional experience in sales or laboratory operations. • Willingness to travel within the assigned territory. • Preferred Qualifications: Bachelor’s degree in engineering, Life Sciences, or Medical Technology and/or healthcare-related Field. • Experience with a proven track record in sales, field service, or within a technical call center. • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

🏖️ Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with a high employer contribution • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

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