Developer Relations Manager

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Developer Relations (DevRel)

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Ably

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔌 API

🤝 B2B

🛍️ eCommerce

API • B2B • eCommerce

Ably is a real-time messaging platform that enables developers to build scalable applications without needing to manage complex infrastructure. Its streamlined APIs allow for features like live updates, chat, data synchronization, and notifications, ensuring reliable communications across various industries. With a focus on performance, Ably provides guaranteed data delivery and ordering, catering to enterprises in sectors such as sports, finance, healthcare, and eCommerce.

📋 Description

• Own Ably's technical education programme. You'll write quickstarts and guides that teach developers how to solve real AI problems with Ably. Not just how to use the API. Content will be specific, honest about failure modes, and written for the senior engineer evaluating Ably for production use, not the newcomer following a getting-started guide. • Be a credible presence in the communities that matter - and bring others with you. You'll identify the developer spaces where the right practitioners already gather and show up in them genuinely: contributing real knowledge, engaging in technical debates, building relationships. But you won't be the only Ably voice. You'll create the conditions (playbooks, prompts, removing friction) that make it easy for Ably's engineers and product people to participate authentically too. The goal is Ably represented across multiple credible voices in the spaces that matter, not just one. • Feed developer intelligence across Ably. You’re closest to developers before they sign up - in communities, at events, through content. You’ll aggregate what you’re observing: which problems keep surfacing publicly, which framework communities are hitting the pain AIT solves, what objections are appearing consistently, where Ably is absent from conversations it should be in. That intelligence flows to DevEx, Product, AI Transport engineering and to sales and marketing (who own the outreach and re-engagement decisions). Your job is pattern recognition and signal aggregation, not account tracking. Specific, actionable patterns e.g. “three developers in the LangGraph community hit reconnection failures at scale this month” or “the Temporal objection is coming up independently across multiple evaluations” are the outputs that change what sales prioritises and what docs and DevEx teams build next. • Contribute to documentation quality. You'll work with the DevEx and AI Transport engineering team to ensure technical content is LLM-parseable, accurate, and structured for how developers actually use it. You'll identify gaps that AI coding assistants surface when they try to implement Ably, and advocate for fixing them.

🎯 Requirements

• A technical background, you can write real code against an API, read a technical architecture, and hold your own in a conversation with an engineering team. • A track record of technical writing that developers actually read and share. Not documentation for documentation's sake. Content that earns trust. • Experience building or growing a developer community, with a clear understanding of what makes one healthy versus what makes one large. • Genuine understanding of how developers evaluate and adopt new tools, including how AI assistants now mediate that process. • A point of view on realtime infrastructure, AI development patterns, or developer experience that you'd be comfortable defending in public. • Enough familiarity with orchestration frameworks (Temporal and Vercel in particular) to articulate clearly where AIT’s transport and session layer sits relative to state management and orchestration. This objection surfaces independently in technical evaluations and needs a technically credible answer, not a marketing one. • Experience using AI as a core part of your workflow - for research, writing, content structuring, and experimentation. • Strong cross-functional instincts: you're comfortable working across marketing, product, and engineering without being owned by any of them.

🏖️ Benefits

• A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you. • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme. • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday). • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover. • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably. • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset. • Private healthcare with BUPA. • Medical cash plan to cover a range medical and dental costs. • Mental wellbeing coaching and counselling from Self Space. • Monthly wellbeing budget via Juno. • Life assurance and income protection. • Access to Tech & Cycle to Work schemes. • Weekly snack allowance for our end-of-week “Need To Know” meeting. • A fully-paid one-month sabbatical after five years with Ably.