Pensions Technician

🕒 June 17

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

📋 Compliance

☁️ SaaS

🏢 Enterprise

💰 Seed Round on 2018-01

Compliance • SaaS • Enterprise

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Be an effective point of contact within the business for technical issues • Engage with external stakeholders to resolve technical matters and cases • Support with delivery to internal and external deadlines or KPIs in accordance with GDPR, ICO guidelines and Right of Access / to be Forgotten • Own member and third-party complex or high-value cases and complaints; • Pensions Ombudsman and Early Resolution Service cases; Subject Access Requests; and ad-hoc internal technical queries • Assist in the production of monthly client statistics and reporting • Identify and recommend improvement opportunities through case reviews, root cause analysis and day-to-day work • Help to spot potential future technical risks and changes and work with management and colleagues to ensure business readiness and mitigations • Adhere to Quality Management Systems, relevant regulations and Capita policies, including reporting of breaches • Participate effectively in meetings, ensuring actions and target dates are agreed, documented and subsequently delivered • Mentor, coach and share knowledge within the team and more widely

🎯 Requirements

• DB Pensions experience • Excel • Able to produce clear, concise, and accurate responses to complex case work from other business areas and the client • Able to plan and prepare detailed replies to regulatory complaints/disputes • Ability to grow relationships and be a point of contact on technical matters

🏖️ Benefits

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform