Director of Clinical Success

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July 23

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Abridge

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Healthcare Insurance • Artificial Intelligence • SaaS

Abridge is a leading AI company specializing in transforming clinical conversations into structured clinical notes in real-time. By integrating directly with healthcare systems like Epic, Abridge's generative AI platform offers accurate, multilingual summaries and significantly reduces documentation time for clinicians. The platform is highly trusted for improving clinician experience without compromising safety or efficacy. Abridge is dedicated to supporting healthcare systems with innovative AI science to enhance efficiency and is spearheaded by a team of healthcare professionals and AI scientists committed to responsible AI development and continuous innovation.

11 - 50 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. • Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. • Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. • As Director of Clinical Success, you will lead a high-impact, cross-functional team of clinicians and nurses who lead the clinical strategy and application of our products to maximize impact within our enterprise partnerships. • Your team ensures successful adoption, builds clinical champions, drives change management, and helps inform the direction of our product through ongoing feedback.

🎯 Requirements

• Clinical background required: MD, DO, PA, NP, or RN with direct experience in documentation workflows (Epic preferred). • 10+ years of professional experience, with at least 3 years in people leadership—preferably leading clinicians or clinical success/adoption teams in a high-growth or health tech setting. • Deep understanding of clinical documentation workflows, provider needs, and the cultural nuances of provider adoption. • Experience managing enterprise change management efforts across diverse care teams and specialties. • Proven ability to inspire and lead high-performing teams with empathy and clarity. • Strong cross-functional collaboration skills and a growth mindset. • Passion for building tools that truly improve the lives of clinicians and the quality of patient care.

🏖️ Benefits

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees. • Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. • Paid Parental Leave: 16 weeks paid parental leave for all full-time employees. • 401k and Matching: Contribution matching to help invest in your future. • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. • Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more. • Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment. • Compensation and Equity: Competitive compensation and equity grants for full time employees. • ... and much more!