Customer Advocacy Marketing Manager

Job not on LinkedIn

October 28

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

🦅 H1B Visa Sponsor

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Absolute Security

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Security • Cybersecurity • Enterprise

Absolute Security is a leading provider of self-healing, intelligent security solutions designed to protect businesses in a digital landscape. With a focus on endpoint security, device management, and network access, Absolute Security offers a range of products such as Absolute Control, Absolute Resilience, and Secure Access solutions. These products are built to enhance device and application health, secure access to cloud apps, and enable comprehensive threat protection across web, cloud, and private applications. Absolute Security serves various industries, including education, finance, government, healthcare, and transportation, helping organizations maintain compliance, reduce vulnerabilities, and maximize productivity.

501 - 1000 employees

Founded 1993

🔐 Security

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Define, implement and drive the success of initiatives across Gartner Peer Insights, G2 and other review platforms • Design, launch, and manage a comprehensive customer advocacy program, including the creation of a formal customer referral program aimed at driving new business leads. • Create and implement strategies to identify, recruit, and nurture customer advocates. • Manage the creation of customer-centric content, including testimonials, case studies, video interviews, and reviews. • Oversee the customer reference program to support sales and marketing activities. • Partner closely with Sales, Marketing, and Customer Success teams to align advocacy efforts with broader business goals. • Measure, analyze, and report on the performance of advocacy programs.

🎯 Requirements

• Proven experience in customer advocacy, customer marketing, or a related role within a B2B technology environment. • A demonstrated track record of successfully building and managing customer programs, such as referral or reference programs. • Exceptional communication and interpersonal skills, with the ability to build strong, lasting relationships with customers and internal stakeholders. • Strong project management skills with the ability to manage multiple initiatives simultaneously. • A deep understanding of customer needs and a passion for creating an outstanding customer experience. • Experience collaborating with sales and marketing teams to achieve shared objectives. • Self-starter with a creative mindset and the ability to execute with precision.

🏖️ Benefits

• health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options