Senior Business Travel Consultant

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Booking all aspects of business travel including flights, rail, hotel, and ground transport using Sabre • Responsible for handling the enquiry from start to finish, including searching for a range of fares (Cat35, clients route deals) and travel options and presenting these to the client • Exploring and researching everything from low-cost options through to round the world itineraries • Managing each booking, ensuring all client profile details are verified and any necessary visa requirements advised • Respond to emails and calls within the clients SLA • Managing travel projects which could vary from individual reservations to large groups • Maximising revenue opportunities for ALTOUR • Offering alternative options to the client within their travel policy

🎯 Requirements

• Recent experience working in Native Sabre • Minimum 5 years in a TMC or equivalent • Knowledgeable in Ticketing and Exchanges • Experience with generating BSP refunds would be advantageous • Experience with ticketing in a US PCC would be advantageous • Knowledge of Evolvi and Trainline would be an advantage • Knowledge of technology products, including Outlook, Word, and excel • Possess good geographical and product knowledge of destinations and airlines • Work independently as well as collaboratively within a team environment • Proven ability to work on multiple tasks and prioritise effectively while managing multiple projects • Good organisational skills and excellent customer service & communicative abilities are essential • Ability to work well under pressure and keen attention to detail • Provide a high level of customer service and guidance to our clients • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients • Must have a passion for travel and delivering service excellence!

🏖️ Benefits

• 25 days paid annual leave plus bank holidays • Group pension scheme • Healthcare • Dental care • Life insurance • Group income protection cover • Perkbox