CRM Systems Lead

🕒 August 17

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 27%

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Logo of Accredited Labs

Accredited Labs

201 - 500 employees

Founded 2023

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Accredited Labs is a national network of ISO/IEC 17025–accredited calibration laboratories that provide precision calibration, repair, equipment sales, and scale rentals for industrial and laboratory instruments. They offer on-site and mail-in services across a wide range of metrology disciplines (mass, temperature, pressure, dimensional, force/torque, electronics, grain moisture, time, etc. ), emphasizing audit-ready documentation, regulatory compliance, and fast turnaround. The company supports manufacturers, medical and pharmaceutical facilities, aerospace and semiconductor customers by combining local service relationships with national quality standards.

📋 Description

• Own day-to-day HubSpot administration, including users, seats, permissions, properties, and pipelines • Serve as first-line support for branch staff • Design and build native HubSpot workflows, custom-coded actions, and webhooks • Lead configuration, hypercare support, and transition to steady state for phased branch launches • Manage the agency partner by scoping work, reviewing deliverables, tracking hours, and ensuring quality • Build and maintain Dialpad, NetSuite, and internal data pipeline integrations • Monitor sync health, diagnose failures, and design new integrations • Own HubSpot customer data quality through deduplication, record associations, and property governance

🎯 Requirements

• 3+ years administering HubSpot with hands-on Service Hub or Sales Hub configuration experience • Ability to extend HubSpot beyond native functionality, including writing and debugging custom code and webhooks • Strong technical fluency in data structure, system architecture, and integration design • Experience managing or overseeing an outside vendor or agency partner, including scoping and quality accountability • Ability to support non-technical, front-line staff across multiple locations • Excellent written and verbal communication skills

🏖️ Benefits

• Comprehensive medical coverage to support your well-being • Preventive and restorative dental care • Vision coverage for eye exams, glasses, and contacts • 401(k) with company match • Company-paid life insurance • Paid time off (PTO) • Paid company holidays • Company-provided equipment and technology

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