Partner Success Manager

3 days ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Acelab

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SaaS • Enterprise • B2B

Acelab is an all-in-one materials platform tailored for architecture, engineering, and construction (AEC) professionals. The platform allows users to research, specify, and manage building materials seamlessly and is trusted by over 12,000 firms. Acelab utilizes an AI-driven, visual search engine to help architects and project teams evaluate building products, optimize for performance, and streamline decision making. It offers tools to generate product comparisons, product schedules, and 3-part specifications, enhancing collaboration among team members. Acelab focuses on sustainability and value engineering solutions. Users can also access resources such as construction details, building science courses, and webinars, making it an invaluable tool for AEC professionals.

11 - 50 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

📋 Description

• Maintain a comprehensive tracking system documenting all marketing initiatives and activities per partner • Oversee our robust webinar program, managing an average of 2-5 webinars per week including scheduling, promotion, and follow-up tasks • Coordinate monthly partner manufacturer newsletter, curating content and managing distribution • Create and optimize email campaigns that drive engagement and conversions for our partners • Develop and post compelling social media content that showcases partner products and thought leadership • Collaborate with the broader marketing team to integrate partner features into AEC newsletters • Ensure partner marketing initiatives align with Acelab's overall marketing strategy and calendar • Optimize content timing based on industry events, seasonal trends, and market opportunities • Track performance metrics for each marketing initiative type and continuously optimize for better results • Work closely with CX-Partner account managers to develop tailored marketing programs for individual partner needs • Serve as the primary liaison between Acelab's marketing team and manufacturing partners • Notify partners of marketing deployments and campaign launches • Share marketing collateral and assets with partners in a timely, organized manner • Facilitate smooth cross-departmental communication to ensure marketing alignment

🎯 Requirements

• - Bachelor's degree in Marketing, Communications, or related field • - Experience with Hubspot (preferred) or similar CRM tools • - 3-5 years of marketing experience, ideally in a startup environment or agency setting where you've managed multiple clients/accounts • - Proven ability to move quickly, wear multiple hats, and adapt to changing priorities in a fast-paced environment • - Strong track record managing multiple marketing programs simultaneously • - Experience with email marketing platforms, social media management, and webinar technologies • - Excellent written and verbal communication skills • - Analytical mindset with ability to track, measure, and optimize marketing performance • - Comfortable working cross-functionally and building relationships across departments • - Self-starter who thrives with autonomy and can work independently while collaborating effectively • - Knowledge of the AEC or building products industry is a plus

🏖️ Benefits

• Why this Role:This role offers an exciting opportunity to shape the marketing strategy for our growing portfolio of building product manufacturer partners while building diverse expertise across multiple marketing disciplines. You'll have the creative freedom to develop and launch innovative programs, test new approaches, and optimize based on real results—all while gaining deep knowledge of the AEC and building products space that will position you as a specialist in this growing sector. • Working in our collaborative startup environment means your contributions are visible, your ideas are heard, and your work directly impacts company growth. You'll develop strong cross-functional skills by partnering with teams across partner success, marketing, and customer experience, managing everything from content creation and campaign management to video production and event coordination. If you're passionate about partner success, love the variety of managing multiple marketing initiatives, and excel at building bridges between teams, we'd love to hear from you! • **Benefits: • - Fully Remote Team - We're working in every U.S. timezone, so wherever you are, you're part of the team • - Unlimited PTO - Sick days, bank holidays, and the flexibility to recharge included • - Home Office and Wellness Stipend - Deck out your workspace with our investment in your comfort, because great work starts with a great environment • - FSA, HSA, and Health Plans - Medical, dental, vision, short-term/long-term disability plans, plus options for supplementary insurance • - 401(k) Plans - Prep for retirement with automated 401(k) contribution • - Growth and Ownership - We're growing fast and building together, so you can own your work, lead with vision, and enjoy the rewards of making a real impact