Customer Service

🕒 July 30

🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Achieve

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💸 Finance

💳 Fintech

💰 $50M Debt Financing on 2023-06

Finance • Fintech

Achieve is a leader in digital personal finance, dedicated to helping individuals achieve better financial futures. The company provides a wide range of services focused on managing and reducing debt, including debt resolution, debt consolidation, and various loan options such as personal and home equity loans. Achieve also equips its users with tools like the Debt Payoff Calculator and educational resources to enhance financial literacy. With a mission to reduce debt-related stress, Achieve offers personalized solutions, innovative technology, and expert guidance to improve clients' financial health. Rated TrustScore 4. 8/5, Achieve has resolved over $19 billion in debt and funded over $11 billion in loans, positioning itself as a reliable partner in personal finance management.

📋 Description

• Communicate with our members via phone and email, exhibiting care in every interaction • Listen to our members, providing empathy and solutions to their unique needs • Collaborate with your team to share knowledge and best practices • Accurately document Member interactions and activity

🎯 Requirements

• Minimum of 1 year of Customer Service experience (call center or retail) • High school diploma or equivalent • Available for an 8-hour shift between the hours of 6am - 8pm • People-focused approach and solution mindset • Ability to handle a high volume of inbound calls • Strong communication skills

🏖️ Benefits

• 401 (k) with employer match • Medical, dental, and vision with HSA and FSA options • Competitive vacation and sick time off, as well as dedicated volunteer days • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts • Up to $5,250 paid back to you on eligible education expenses • Pet care discounts for your furry family members • Financial support in times of hardship with our Achieve Care Fund • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups