Senior Campaign Operations Manager

3 days ago

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Acxiom

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B2B • eCommerce • Marketing

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

1001 - 5000 employees

Founded 1968

🤝 B2B

🛍️ eCommerce

📋 Description

• Translate client requirements and execute on digital marketing solutions and campaigns • Offer marketing advice and suggestions on campaigns to the client • Ensure that delivery is within internal process and the agreed upon service levels with our clients • Manage campaign schedules and timelines • Communicate and escalate workload and staffing issues to Senior Manager • Monitor the day-to-day delivery of digital marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc. • Facilitate recurring status calls with the clients • Research and escalate technical and platform related issues that impact our ability to deliver services to the client • Own the scoping and implementation of new client startups

🎯 Requirements

• 5+ years of applicable work experience (primarily in campaign management) • Familiar with SQL/SAS • Bachelor’s Degree or equivalent & relevant work experience (primarily in campaign management) • Polished verbal, written communication and presentation skills • Technically literate and comfortable working with Internet technologies • Expert level skillset with toolsets (Impact, AW, CM) • Ability to prioritize and focus, with strict attention to detail • Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint • Demonstrated ability to lead delivery operations teams and manage individual resources • Knowledge of Cloud computing, Python

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities